Knowledge quiz

It’s time to put what you’ve learned to the test, get 8 questions right to pass this unit.

How many defects can you assign to a quality notification?

Choose the correct answer.

One

Two

An unlimited number

From a business point of view, for which use case do you use a task on the notification item level in a quality notification?

There are two correct answers.

To define and execute an immediate action

To define and execute a corrective action

To define and execute a preventive action

Which defect categories are available in SAP S/4HANA standard?

There are three correct answers.

Production defects

Warehouse defects

Supplier defects

Generic defects

Customer defects

Maintenance defects

What information does the Quality Technician maintain on the header level of the notification?

There are three correct answers.

Problem description

Defect description

Deadline for execution

Cause description

Responsible partner

Which actions does the SAP S/4HANA system offer in the action box for supplier complaints?

There are three correct answers.

Transfer material to blocked stock

Create return delivery

Request an 8D report

Create a returns order

Send a final notice

Which team roles does the SAP S/4HANA system offer for the 8D team?

There are two correct answers.

8D team member

Six sigma black belt

8D team lead

8D team manager

Which information can you reference in a production defect?

There are three correct answers.

Production order

Production operation

Work center

Sales order for which you manufacture

In-process inspection lot

Which information can you maintain in a task?

There are three correct answers.

Desired end date

Reference to the defect

Task processor

Task description

Root cause of the defect

Which follow-ups does the SAP S/4HANA system offer if defects must be further processed?

There are two correct answers.

You can transfer the defect to a quality notification

You can transfer the defect to a maintenance notification

You can transfer the defect to an 8D issue

You can transfer the defect to an inspection lot

10.

Which actions does the SAP S/4HANA system offer in the action box for customer complaints?

There are two correct answers.

Transfer material to blocked stock

Create return delivery

Request an 8D report

Create a returns order

Send a final notice