Knowledge quiz

It’s time to put what you’ve learned to the test, get 7 questions right to pass this unit.

1.

Which is the default setting for the goods issue posting for an outbound delivery item with a quality inspection?

Choose the correct answer.
2.

When does the system create the inspection lot for the goods issue inspection?

Choose the correct answer.
3.

Which functions of Quality Management are included in the Sales and Distribution process?

There are two correct answers.
4.

What is a prerequisite required by the system in order to create a goods issue inspection lot?

Choose the correct answer.
5.

What are possible corrective actions for customer complaints?

There are two correct answers.
6.

Which is the default sequence of customer complaint processing?

Choose the correct answer.
7.

If customer-specific goods issue inspections are required, where do you define them?

Choose the correct answer.
8.

Which information do you record when you are capturing a customer complaint?

There are three correct answers.

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