In this lesson, we’ll create and configure new customers in SAP Subscription Billing.
Now that Bob knows his customer type, he can begin creating a new customer. After selecting the proper customer type, enter the following information: For individual customers, enter their name, address, markets, and customer references. For corporate customers, enter the company name, address, contacts, markets, and custom references.
A customer is assigned to one or multiple markets. A customer may only subscribe to products assigned to the same market as the customer. For example, if a customer would like to subscribe to products assigned to the market USA01, it must be assigned to market USA01. A market represents the organizational unit that offers a product, setting the legal framework and reflecting various business-relevant attributes, including a reference to a sales organization and further aspects, such as currency, price type, and time zone. For subscription products, each subscription is associated with a single market.
Create New Customers and Configure Custom References in SAP Subscription Billing
Customers will be created by legacy systems using the APIs of SAP Subscription Billing. Test your configuration and verify it creates the correct outputs. Create a customer for testing purposes using the Manage Customers app.
Select the video below to see how to create a new customer and configure custom references!
Note
Custom references are inherited through Subscription Billing objects.
Summary
Now that Bob has created a new customer in Subscription Billing, the customer dashboard will become available. Let's take a look.