Using AI-Assisted Writing in SAP SuccessFactors

Objective

After completing this lesson, you will be able to use AI capabilities to enhance content writing in SAP SuccessFactors

AI-Assisted Writing in SAP SuccessFactors

With the new AI capabilities, it is possible to use Assisted Writing to enhance the content of the comments provided in Performance Management and 360 Reviews forms during the evaluation of the subject.

Note

The usage of AI capabilities in SAP SuccessFactors requires an SAP AI Units license. Customers are advised to contact their SAP SuccessFactors Account Representative. More information about all the available capabilities can be found here: Premium AI Features in SAP SuccessFactors

The AI-Assisted Writing is a global feature which is also supported in other modules, such as Compensation, Employee Central, Learning, Onboarding, Opportunity Marketplace, Talent Intelligence Hub, etc.

The following steps are required to use AI-Assisted Writing and Text Analyzer:

  • Administrator needs the following permission in RBP: Administrator PermissionsManage AI CapabilitiesAI Services Administration.
  • Turn on the feature in AI Services AdministrationGlobal FeaturesAssisted Writing with Text Analyzer.
This screenshot shows the Manage Permission Roles Admin permission to Manage AI Capabilities.
This screenshot shows the AI Services Administration page in Admin Center where the AI-Assisted Writing features are enabled.

End users will need the following access permission granted in RBP: User PermissionsAI AccessAssisted Writing with Text Analyzer.

This screenshot shows the user permission AI Access and highlights the Assisted Writing with Text Analyzer permission for users to access AI-Assisted Writing.

The following are features of the AI-Assisted Writing:

  • Enhanced Writing: Suggests enhancements in grammar, spelling, vocabulary choices, and phrasing in the context of the selected line or paragraph
  • Change Tone: Provides options to change the tone of the writing of the selected line or paragraph to professional, personable, or constructive to suit the communication needs for different audience groups in the organization.
  • Make Shorter: Shortens a selected line or paragraph to convey the message more concisely.
  • Make Longer: Rewrites a selected line or paragraph by adding more words to provide a detailed explanation based on the original content.
  • Create Bulleted List: Converts a selected line or paragraph into a bulleted list to simplify complex information, and enhance readability by breaking it down into easy-to-read points.
  • Analyze Text: With this option, a safety scan is performed on each text box, prompt entry, or Generative AI output in order to detect bias, and remove discriminatory or violent language. Users can choose to accept or reject the suggested text presented for replacement.
  • Translate: For written text, the user can select this option to choose the target language they'd like it translated to. The following capabilities are supported with this action: One-directional translation (from en_US to all 46 languages supported in SAP SuccessFactors), and Bi-directional translation (full translation between English US, German, French, Spanish, Portuguese, Chinese (Simplified) and Japanese.
This screenshot shows how a user would use the AI capabilities and highlights the 'Enhance Writing' functionality.

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