You can use these apps to easily report that a technical object has a malfunction, plan the required repair work, as well as document and confirm the maintenance work when it's done.
The apps are used within the process of Emergency Maintenance.
While creating a malfunction report, the apps help you provide all the relevant information required to solve the problem quickly. You enter important information such as the technical object, the location where the problem occurred, the effect on safety or environmental compliance, as well as a detailed description of the problem.
Furthermore, the apps support you when planning your repair work. This includes gathering information about the affected technical object and any repair work that has been recently carried out, searching for the required spare parts and checking if they're in stock, as well as assigning the work centers involved. Once you've finished the repair work, you can provide information about the malfunction and the job, confirm your job, and close the malfunction report.
You can also get a quick overview of all the malfunction reports or of all work items assigned to you and their current status. You have the possibility to personalize the list of reports, view the status of the jobs, and navigate to the job details. There you can start working on the jobs assigned to you and confirm them.
Configuration Tasks
To be able to implement the apps, you must perform the following configuration tasks in the backend system:
Activate the overall status profile MAINTJOB
Assign a default notification type to the planning plants
Synchronize the business partners
