References are global entities shared across the entire organization. Most administrators have access to some or all of these references based on their Administrator Role(s). Administrators may be allowed to search, view, and select references from dropdown menus and use them within their associated entities. However, typically only high-level (System) Administrators have the permissions to create, edit, or delete references. As with other entities in the system, it is not possible to delete a reference if it is associated with other entities.
During requirement gathering workshops, organizations will decide which reference fields they will use and how to populate the reference values. Reference values can be manually added to the system using the References menu, uploaded in batches using the Import Data tool, or automatically updated through a connector.
