Publishing Training Surveys

Objectives

After completing this lesson, you will be able to:
  • Publish a survey
  • Launch and complete a survey

Preview and Publish

Once a survey has been created, it is important to preview the draft survey before publishing and making it available for use. Ensure the structure, grammar, spelling and established options are working as intended.

From the Questions tab, select the Preview button and select Draft for an option to preview the draft version of the survey.

Preview survey screen is displayed.

After reviewing your questions and layout, close the preview and return to the Questions tab.

Select the Publish button to officially publish and make this survey available. Once a survey is published, it can be associated with one or more items.

Survey and Item Entities Association

Surveys can be associated with multiple item entities. Upon completion of the item, the user will be prompted to launch the survey. If a survey is required for course completion, learning history credit will not be granted to the user until the survey is completed.

This association can be made from the survey entity’s Item Usage tab. It is only possible to associate one survey of each type per item. Therefore, if a survey is already associated with an item, you will receive a warning message while attempting to associate another survey. You are given the option to remove the previous survey with the current one or cancel the association process.

The administrator has the ability to remove course evaluations and follow-up surveys from user entities, which is especially useful for overdue surveys. This can be done by accessing the Surveys tab of the user entity or using the Manage Assignments tool.

Note

The association between the item and a survey can also be created within an item entity from the Surveys tab.

Survey Launch and Completion

Surveys can be launched from the Survey link after course completion or directly from the user’s learning plan. The survey can be launched from the learning mobile app as well.

When the survey is launched, a clear indication of whether it is anonymous or not will be prominently displayed at the top. Additionally, if the survey has been set to be mandatory for item completion, a warning message will alert users if they have missed or skipped any questions upon submission.

For optional surveys, users have the flexibility to skip questions as they see fit before submitting. This means that the questions within the survey are also considered optional, giving users the freedom to omit any that they prefer not to answer.

Users can remove optional surveys from their learning plan, like a self- assigned item.

When the user gets to the last page of the survey, a Submit button will be available to submit the completed survey. As a user completes the survey, there is an option to save the survey. This allows the user to complete a lengthy survey later.

Once a survey has been submitted, it is automatically removed from the learning plan. There is no completion status recorded in the learning history for surveys.

Launch and Complete an Assigned Survey

Task 1: Associate a Survey to an Item

Business Example

In this exercise, you will associate a survey to an item. Next you will assign it to a user and then launch and complete the assigned survey.

Steps

  1. Select the Item Usage tab on the Survey entity you created earlier.

  2. Choose the Add one or more from list link.

  3. Search for and select one or more items.

  4. Choose Add.

Task 2: Assign the Survey to a User

Steps

  1. Navigate to Learning AdministrationLearning ActivitiesItems.

  2. Search for and open an item you added your survey to.

  3. Select Assign from the Actions menu.

  4. Add the User ID and select Add.

  5. Select Next until you reach step 5 of the wizard.

  6. Select Run Job NowOK.

    Note

    To test a new survey, it is recommended that the administrator publish it, associate it to an item, and then add a history record for the item. This will assign the survey to the user for testing.

Task 3: Complete the Survey as a User

Steps

  1. Log on to SAP SuccessFactors Learning as a user.

  2. Locate the survey on your Learning Home Page.

  3. Choose the survey title to launch.

  4. Complete all questions on the survey.

  5. Choose Submit.

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