Determining the Site's Subdomain and Site Hosting Solution With the Customer

Objectives

After completing this lesson, you will be able to:
  • Request that the customer set up a subdomain for their career site
  • With the customer, determine if the career site will be hosted or integrated

Customer Setup of a Subdomain

Creation of a subdomain is considered a leading practice for CSB implementations. A subdomain is created on the existing domain of the customer site to provide a space to build the Career Site Builder (CSB) site.

A subdomain is set up for the following reasons:

  • Legal ownership of the domain: The customer legally owns the domain that the site is hosted on.
  • User experience: Navigating within the same domain provides a better user experience.
  • Search engine optimization (SEO): Search engines see the site as the most reliable place to look for positions at the customer’s company.

The terminology that we recommend is jobs.<company>.com or careers.<company>.com.

Career Site Hosting Options

As part of the implementation project, an important decision that the customer will have to make is how many elements of their career site will be created and hosted by Career Site Builder or hosted by an externally hosted server. The following hosting options are available:

  • Fully Hosted: The customer’s career site is hosted on an SAP SuccessFactors data center. Career site content is maintained in Career Site Builder. When a candidate visits the company’s corporate site and selects Careers (or similar link), they are directed to the Career Site Builder site. All information regarding available jobs and additional information pertaining to employment with the company is contained on the CSB site.
    • Here's an example of a career site that is fully hosted by SAP. All pages within the career site navigation, including pages on their company information to their search elements, are built using Career Site Builder components. An example of a Hosted Career Site for the GreenGrid company.
  • Integrated: Some or all of the customer’s career site is hosted by the customer or by a third party on an external server. The customer decides which SAP SuccessFactors Recruiting features should be enabled to support candidate workflows and which workflows to maintain externally. For some customers, SAP hosts everything except for one or more content pages. Other customers host everything externally except for the job pages, which are maintained in Career Site Builder. And a few customers host the full candidate experience (including the profile and apply workflow) externally and do not enable CSB.
    • Here's an example of an integrated career site. This customer’s career site (pages, search, and design elements) are all hosted externally on a site maintained by the customer. When a candidate is ready to find and apply for jobs, they are brought to the site created by Career Site Builder. In this example, the CSB site contains only the jobs, multiple ways to find jobs, and the ability for candidates to sign up for job alerts (Join our talent network).An example of an Integrated Career Site for the Harrison Enterprises company.

Examples of Career Site Hosting Options

Benefits and challenges come with any integrated approach; only a few are mentioned here. For example, some customers choose to host much of their career content externally, but need the mobile capability provided by Career Site Builder. SAP SuccessFactors Professional Services can offer additional assistance if your customer would like to explore these options.

The options include:

  • Fully hosted: Many customers have their career site fully hosted on a SAP SuccessFactors data center, and all content is maintained in Career Site Builder. Customers with fully hosted sites benefit from core SAP SuccessFactors Recruiting features available for candidate workflow, including search, Talent Community, job distribution, analytics, and application account management.
  • Externally hosted content pages: For many Recruiting customers, SAP hosts everything except for one or more content pages. When a candidate selects one of these links in Career Site Builder, the corresponding page on the customer’s corporate site opens in a new tab.
  • Externally hosted career site: Some Recruiting customers maintain their own career site, in addition to Career Site Builder. When visitors enter the corporate site and select the Careers link, they are directed to an externally hosted career site. Links from this site direct the candidate to the CSB site.
  • Externally hosted search pages: Some customers host job searching and sometimes also category pages on their externally hosted career sites. Job search logic and routing rules for category pages are built and maintained externally. The customer uses SAP SuccessFactors Recruiting features such as job distribution, analytics, and application account management.
  • Externally hosted job pages: Some customers maintain their own job pages on their externally hosted sites. Typically, in this case, an XML feed provides the jobs from SAP SuccessFactors Recruiting, and the customer parses it as necessary for their job description layout. When a candidate clicks the apply button on their site, they are taken through the CSB wrapper to create an account and apply. The customer leverages third-party capabilities for candidate source tracking, job distribution, and email campaigns.
  • Externally hosted full candidate experience: Some customers use their own platform to maintain the workflow for the entire candidate experience. Career Site Builder does not need to be enabled and configured. When a candidate selects the apply button on their site, they are directed to the SAP SuccessFactors Recruiting standard career portal. Password and privacy management is maintained in two systems. Additional maintenance is required during SAP SuccessFactors and third-party product release cycles.

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