Locating and Accessing Additional Resources for Implementation

Objective

After completing this lesson, you will be able to access the implementation documents and support options

Implementation Documents

For detailed information, locate the implementation resources by accessing various sources.

Implementation Guides

Always refer to the implementation guides for the most up-to-date information. Visit the SAP SuccessFactors Recruiting page on the SAP Help Portal to reference Setting Up and Maintaing SAP SuccessFactors Recruiting.

To learn how to set up and maintain an end-to-end recruiting process with SAP SuccessFactors Recruiting, go to Configuration.

Assets and Documents

To implement Career Site Builder, consultants must reference documents in addition to the Recruiting guide and configuration workbooks.

Partners can access the required documents via SAP PartnerEdge:

https://partneredge.sap.com/en/library/education/products/emp_mng/hcm/implement/e_ep_implementation_assets_for_sf_recruiting.html#accordion-panel-section-libraryItem-descriptionSection-accordionitemThe Implementation Assets for SAP SuccessFactors Recruiting via SAP PartnerEdge is displayed.

SAP SuccessFactors Recruiting Academy Learning Room

While learning how to implement SAP SuccessFactors Recruiting, use the resources on the Recruiting Learning Room on the SAP Learning Hub: https://jam2.sapjam.com/groups/r016gPpfMphIXncNIcnXsH/overview_page/Y5hSvqrdfzY1iH1YtXzN7k

Note

You must be logged in to the Learning Hub before clicking the link.
  • Overview: View Quick Start links and the most recently posted questions and answers in the Learning Room.

  • What’s New: View announcements about Recruiting Learning opportunities.

  • Start Learning: View the Learning Journey and link to the course material.

  • Stay Current: To keep your Recruiting certifications current, take the Stay Current Assessments.

  • Ask Questions: Ask and answer training questions.

  • Join Events & Live Sessions: See a listing of the upcoming live demos provided by Recruiting trainers.

  • Live CSB Sites: View a list of URLs to existing CSB sites to get ideas for sites you'll create for customers.

  • Practice: Practice your SAP SuccessFactors Recruiting skills in a live environment by using SAP Learning System Access (available for THR83, but not for THR84).

  • Videos: View Recruiting demo videos.

SAP SuccessFactors Recruiting Academy Learning Room Resources

Explore the resources posted to the Content folders in the Recruiting Academy Learning Room.

Under the SAP SuccessFactors Recruiting Academy Learning Room, access the Content folder.

Some selected folders include the following:

  • Delta Release Updates (Stay Certified)
  • Recruiting Data Models
  • Candidate Management
  • Career Site Builder
  • Candidate Relationship Management
  • Job Distribution and Advanced Analytics
  • Configuration Files and Resources
  • Hands-on Workshop for Recruiting (HOSF83)
  • News & Blog
  • Video Tutorial Library

Recruiting Knowledge Transfer Videos

Implementation videos on select topics can be accessed on SAP PartnerEdge.

Short videos are provided on a number of topics, including Advanced Analytics, APIs, Career Site Builder, Candidate Relationship Management, and many other Recruiting features.

Use the Recruiting Knowledge Transfer Videos to find key implementation topics covered in easy to consume 20-minute videos.

Note

Customers access the Knowledge Transfer videos here: https://dam.sap.com/mac/u/a/PTUcet1.htm Customers can register for access to the Digital Library from the Customer Community.

Recruiting Courses

Additional information about Recruiting courses include:

  • From the SAP Learning Hub, you have access to both of the Academy (implementation) courses, plus both of the customer (administrator) training courses.
  • As mentioned, from the SAP SuccessFactors Recruiting Academy Learning Room, access the eLearning or eBook versions of the academy courses from the Start Learning tab. (You can also access them from the Learning Content page, at the top left.) Note that Academy course materials cannot be downloaded.
    • THR83: SAP SuccessFactors Recruiting: Recruiter Experience Academy
    • THR84: SAP SuccessFactors Recruiting: Candidate Experience Academy
  • You can download any of the SAP SuccessFactors customer administrator training courses from the Learning Content page, or by using this link: https://d.dam.sap.com/a/MqoPXdx/
    • HR831: SAP SuccessFactors Recruiting: Recruiter Experience Administration
    • HR832: SAP SuccessFactors Recruiting: Candidate Experience Administration
  • The admin courses are useful to learn how customers use and maintain their Recruiting system. For example, how to use Manage Templates (HR831) or generate Advanced Analytics reports (HR832).

SAP Community

The SAP Community is where partners and internal consultants ask and answer configuration- and functionality-related questions for all SAP SuccessFactors products: https://community.sap.com/t5/sap-successfactors-recruiting/bd-p/recruiting.

To ask and answer configuration- and functionality-related questions for all SAP SuccessFactors products, go to the SAP Community: Recruiting Delivery Forum.

SAP for Me

SAP for Me is the central access point for all SAP engagements. It has specialized dashboards for SAP customers and SAP partners that integrate important alerts, metrics, and more in a single access point.

Visit the Services & Support dashboard to access Product Support and Knowledge Base Articles (KBAs).

In SAP for me, select the Knowledge Search tab to search for Product Support and Knowledge Base Articles.

Hint

You can do a Google search for error messages and other terms to get to the relevant KBAs. Reference SAP SuccessFactors in your search.

Other Resources

Other resources include the following:

  • What’s New Viewer (WNV): The WNV is an overview of the new features and functions in SAP SuccessFactors.
  • SAP Store: The SAP Store contains partner-developed applications that extend the functionality provided in SAP SuccessFactors. (Filter by Works With = SAP SuccessFactors Recruiting).
  • Customer Community: The Customer Community is now named SAP SuccessFactors Customer Experience and is located on the SAP Community.

Note

Partners are asked to refrain from posting how-to or implementation-related questions in the Customer forum. Continue to post your delivery-related questions on the SAP Community. 

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