Organizing the Customer's Content by Using Effective Career Site Elements

Objectives

After completing this lesson, you will be able to:
  • Organize content using appropriate page types and components
  • Provide multiple ways for candidates to find jobs
  • Enable components on the home page to join the talent community to minimize drop-off
  • Demonstrate the use of pages and components on live sites

Career Site Page Types

The information that is contained in each career site page type includes the following:

Page NameFunction
Home PageThis is the main page of the career site. A home page can be created for each active locale and brand.
Content PageThis is the part of a Career Site Builder (CSB) site that contains company content, such as benefits information about the company.
Category PageThese pages display jobs grouped together based on keyword, location, or other job data. In addition to jobs, the page typically includes custom copy and graphics or a link to a video. Links to category pages are usually found in the header under "Featured Jobs" or similar heading title.
Landing PageThese are campaign-specific pages designed for a specific audience, which reaches from online advertising purchases. Data capture forms can be added only to landing pages. Landing pages are not indexed in search engines (site maps), and may be intended for short-term use.
Job PageThis is the CSB Job posting page that contains all of the external job content from the job requisition. The layout can be customized.
Top Jobs PageThe Top Jobs page contains system-generated pages that correspond to the top job searches that directed users to the career site.
View All Jobs Page (footer)The View All Jobs page contains a complete listing of all category pages and is important for SEO.

Home Page

The following are some of the hallmarks of a home page:

  • Header

  • View Profile (links to candidate profile)

  • Search functionality (prominently placed)

  • Subscribe functionality (prominently place)

  • Featured Jobs (category pages)

  • Job Map

  • Footer

An example of a home page for the Everest Utility company.

Category Page

Category pages have the following features:

  • Category pages are typically used to highlight hard-to-fill and high volume positions.
  • Standard Career Site Builder sites include 10 category pages.
  • You can use category pages to represent job categories, brands, locations, and so on.
  • You can have jobs display on more than one category page.
  • Limit the amount of content on category pages to reduce the amount of scrolling applicants have to do to reach the job table.

Leading practices include:

  • It is leading practice for each category page to use the same layout, though different components can be used for different category pages.
  • It is also leading practice for the customer to provide unique copy (text) and an image or video for each category page.
  • The leading practice is to use specific data fields from the Applicant Tracking System (ATS), such as Department, Business Unit, or Function, to determine which jobs map to these pages.

When the Unified Data Model is enabled, categories can be defined using keyword and/or location, or by filtering from any objects on the job requisition.

An example of a Category Page for the Best Run company.

Content Page

No jobs are included on these pages. Instead, these pages contain information about the company culture, benefits, diversity, university programs and internships, and so on.

An example of a Content Page for a Fenix company. The page shows two sections with content: Professional Growth and Flexible Work Policy and associated photographs.

A standard CSB implementation contract includes 14 content and/or category pages.

Links to these pages can be included in a dropdown menu on the home page, within the body of the home page, or within the footer.

Landing Page

Customers can attract candidates in a specific target audience by online advertising buys that link the candidates to a landing page designed specifically for them.

An SAP Landing Page Example for Engineering Students. It has a basic information submission form and a photograph of recent university graduates.

Examples of the use of landing pages include the following:

  • Advertise a Career Fair on LinkedIn.

  • Launch a campaign on Facebook to attract recent college grads.

  • Advertise about careers with the company on Indeed, not for a specific job posting.

  • Purchase Google AdWords.

Search Results Page

When the Unified Data Model is enabled, customers can configure all of the elements of the search results page and the job results cards for each brand. In addition, they can configure the fields that candidates can refine their search results on.

The Search Experience Tab is highlighted, showing different options.
The Search Filters Tab is highlighted, showing different Filter Fields options.

Job Page

The following are some of the hallmarks of a Career Site Builder job page:

  • Header and footer navigation

  • Search by keyword functionality, which searches the entire job collection

  • Social sharing icons

  • Link to join the Talent Community

  • Apply Now buttons at the top and bottom

An example of a job page with all of its hallmarks.

CSB Global Elements

The following main elements are on each page:

  • Headers
  • Footers

Headers

The goal of the header is to allow the candidate to achieve consistent site navigation. Include links that support the main objectives: apply for jobs and join the Talent Community.

Leading practices for headers include the following points:

  • About Us (use the dropdown list to see all content pages)

  • Featured Jobs (use the dropdown list to see all category pages)

  • Locations (Google Job Map)

  • Sign In

  • Join Talent Community (often found under "Not finding a job?")

  • Language Selector (for multi-locale sites)

Include the customer logo in the upper left corner, which links to the home page when the user is on other pages in the platform.

Any links ("calls to action") found on the home page should be replicated in the header for ease of navigation.

A GreenGrid page header with their logo is displayed.

Footers

Leading practices for footers include the following points:

  • Careers Home

  • Corporate Home (communicates credibility and quality to search engines)

  • Top Jobs (links to the top search results pages to help ensure they are indexed by search engines)

  • View All Jobs (links to the category pages to help ensure they are indexed by search engines)

When including social links, do the following:

  • Choose only social networking links that are specific to job seekers.

  • Present social links in the footer or near the bottom of the page.

    An example of a page footer with the points: Our Company, History, Corporate Responsibility, Investors, Media, Contact Us, EEO Statement, and Accessibility. There are also Twitter, Facebook, and LinkedIn links available.

CSB Page Components Overview

Types of components that can be added to pages created with Career Site Builder include the following:

  • Featured Jobs

  • Google Job Map

  • Image Carousel

  • Image and Text Carousel

  • Info and Subscribe Form

  • Images

  • Large Image

  • Search Bar

  • Subscribe Form

  • Text

  • Three Column Images with Caption

  • Two Columns

  • Video

  • Data Capture Form

  • Custom Plugin

Hint

You can click the component name and give it a new name, which is especially helpful when a page has multiple components of the same type.

CSB Page Components

Page components can be added throughout Career Site Builder pages.

Featured Jobs

The Featured Jobs component allows you to display high-profile or high-importance jobs on Career Site Builder pages.

The Featured Jobs component has three configuration tabs: Details, Menu, and Styles.

Header Text is entered in the Details tab. You can also add an optional button which can link to all jobs, to other parts of the career site, or to external web pages.

Add the links to category pages from the Menu tab. Links display in three columns within the component; this is not configurable.

In the Styles tab, configure the color of the links, the header text, and the background of the component.

An example of a Featured Jobs page component with different job titles as links.

Google Job Map

For jobs to appear on the Google Job Map component, the location data must be correctly configured. Some of the available options are shown in the figure below.

An example of a Google Job Map page, showing a pin on a map of the USA, map Styles options, and Details options.

Google Job Map: Customize

You can customize the map that is displayed. For example, to display a map of Atlanta, proceed as follows:

  1. From Google Maps (https://www.google.com/maps), search for the area where the customer’s jobs are located, such as Atlanta, GA.

  2. Right-click and select What’s Here?

  3. Enter the coordinates in CSB under Latitude and Longitude.

  4. Change the Zoom Level and Max Height as desired.

The map of Atlanta with a What's here? option highlighted.

Also note that Google Maps applies a default bias for application behavior towards the United States. If your customer wants to change how the map is presented, change the Region Code. See the help text in CSB for details.

Google Location Overrides

If jobs are not shown in the correct location on Google Maps, the latitude and longitude can be updated from ToolsLocations.

To update the Google location latitude and longitude, choose Tools – Locations.

Image Carousel

The Image Carousel component displays images only, no text.

In the figure below, the company has included their many links to social sites in a carousel.

An example of an image carousel with many links to social sites.

Image and Text Carousel

The Image and Text Carousel component allows you to add a gallery of images in slide format on a career site page, with accompanying text.

An example of an Image and Text Carousel, showing a graphic on the right-hand side and a paragraph on Achieve Your Goals topic on the left-hand side.

Auto Focus places the focus on the image carousel when the slides advance. When the display interval is set to greater than 0 and Auto Focus is on, the focus repositions you to the active carousel regardless of where you are on the page.

Info and Subscribe Form

The Info and Subscribe Form component displays an image or information about the company, side-by-side with the Talent Community Subscribe Form.

Examples of a Sign up now forms, requesting your e-mail address.

Images

Images uploaded in Career Site Builder are hosted on the Akamai Content Delivery Network (CDN), which uses servers around the world to reduce page loading times.

Depending on the component, to add an image to the page, choose Select Image or +Add. This is typically found in the Styles tab.

You can choose to add an image from a list of images that you have previously added.

Add a New Image

To add a new image, perform the following steps:

  1. Choose Upload Image. To add a new image, choose Upload Image.
  2. Choose Select Image. To select your image, choose Select Image in the top-right hand corner and then choose Add.
  3. Browse and select the desired image and then select Add.
  4. Select the back arrow.
  5. Select Edit Alt Text, enter text, and click Save.
  6. Select the back arrow and choose Select.

Responsive Image Alignment

When adding an image, select the desired Image Type and Image Position, as shown in the figure below.

On the Styles tab, select the dropdown list for the Image Position option.

This feature allows a "focal point" for an image to always be visible no matter what browser and device type is being used by the candidate. For example, a person in the image will always be centered on every device.

If the image is not displaying as desired on all devices, you can add multiple components with images of different sizes to display on each device type.

Note

It is a leading practice to avoid configuring an image as tiled or stretched unless it is a background pattern or a subtle image.

When adding images, consider the following:

  • Depending on the component, to add an image to the page, choose Select Image or +Add, typically from the Styles tab.
  • You can choose to add an image from a list of images you’ve previously added.
  • If the customer needs assistance delivering web-ready images, we recommend having SAP’s web design team prepare their image files. The time will need to be billed.

Large Image

The component supports what web designers call hero-type images on a website: one image displays across the page. Select the Image Position and Height.

A modern office space with multiple desks, computers, and office workers.

Search Bar

The Search Bar component is a global setting that is added at the component level, but not edited there. The Search Bar layout reflects what is selected for the specific locale and brand under Global StylesSearch.

Leading practice is for prominent place of the search bar, that is, "above the fold" (does not require scrolling).

Use a strong background color.

In the figure below, the Unified Data Model is enabled in the customer's environment. Enabling location search is optional.

Search engines for Search by Keyword, Search by Location and a button for Search Jobs.

Subscribe Form

The Subscribe Form component adds an email sign-up form for the Talent Community.

The Subscribe Form is a smaller page element within a box that is the full width of the page. You cannot change the orientation of the Subscribe Form inside the box or the size of the form.

Join our Talent Community sign up form, asking you to enter your e-mail address.

Subscribe Form: Additional Notes

From the Details tab, enter a title for the form and any desired body text. The Subscribe Form also contains a field for the user to enter their email address.

The Subscribe Form always includes a button to sign up for the Talent Community. You cannot hide this button, but you can configure the text that displays on the button using the Button Text field. You can also specify whether the text is displayed above the entry boxes or as ghost text within the boxes.

From the Styles tab, select the background image and the color of the header and body text.

A Join Talent Community transparent Box, asking you to enter your e-mail address.

To achieve a box that is almost transparent, as in this example, use the bottom slide control from StylesBody Background.

Use the Transparency Slider to achieve a box that is almost transparent.

Text

The Text component is a single column of text. You cannot change the size or orientation of this component.

In the Details tab, enter the text, and if desired, an embedded link or button.

From the Styles tab, set the color of the text and background, or if desired, add a background image.

On the Text component, the Remove Existing Left and Right Padding setting works in conjunction with Enable Spacing by removing the 20 pixels of default spacing above and below the text, so that the customer has more control over how the text displays on the page.

An example of a text component.
On the text component, you can Remove Existing Left and Right Padding with a Yes or No slider.

Three Column Images with Caption

The figure, Three Column Images with Caption Example, is an example of how different images plus a caption could appear.

Three Column Images with Captions below the images.

The Three Column Image with Caption component uses a set layout for information on the career site.

Each of the three columns in this component has several available features. In each of the columns, you can do the following:

  • Upload an image.
  • Enter header text and body text.
  • Display a link by enabling the Show Link option. You can then use the Edit Link menu to choose what type of link you want to add and the text that will display for the link.

You cannot adjust the width of the columns in the component or the size of the images.

Use the Styles and Font Styles tabs to adjust colors and fonts.

Some customers add multiple instances of this component, as show in the figure below.

Three Column Images with Captions in different fonts on the images.

Two Columns

The Two Columns component consists of an image and text.

Text is entered on the Details tab. From the Styles tab, select the image plus the colors for the text and background of the component. The options for Image Position normally apply to the full width of the component. For example, if you select Center, the image appears centered across the width of both columns.

But if the Refine Image Alignment setting is enabled, the image never extends beyond 50% of the available screen, so it is never wider than half the page. Depending on your Image Position setting, this could mean that the image appears on the left or right half of the page, or the center 50% of the page. Text is always presented on the right.

The Two Columns component looks good in the Desktop view, but is less appealing in the Tablet view. On the Mobile view, the image is not displayed, only the copy.

Two Columns Component with a photograph of a meeting on the left-hand side and a Sales & Marketing header with accompanied text body on the right-hand side.

Video

The Video component allows you to add videos to Career Site Builder pages. Additional notes about video include the following:

  • Videos may be embedded from YouTube, Vimeo, and Wistia.

  • From the Details tab, choose whether the video is full width, or left- or right-justified with text.

  • Also decide whether you would like the video to auto-start.

  • Select the background and font colors from the Styles tab.

Two Columns Component with a viideo on the right-hand side and a Working at aLLife header with accompanied text body on the left-hand side.

Data Capture Forms (on Landing Pages)

Data capture forms may be added to landing pages to capture information about the candidate, which is saved to the candidate profile. If desired, landing pages may be used for a period of time and then deactivated or deleted. For example, create a landing page for college graduates in May and deleting it in July, assuming the company’s recruiting needs have been met.

Other considerations include:

  • Build the forms in Career Site Builder and add them onto any landing page.
  • Landing pages are not indexed in search engines (site maps).
  • Two columns are supported on CSB landing pages.

Custom Plugin

The Custom Plugin component is ideal for introducing unique, stand-alone layout components on pages. It enables customers to differentiate the functionality and styling of their career site from other sites.

The following are examples of uses for the Custom Plugin:

  • Create page components with different layouts than the standard Career Site Builder components.

  • Integrate custom gadgets or widgets and interactive elements, such as videos, sliders, and animations.

  • Provide custom forms.

  • Customize the search bar by embedding it in a "hero" image or expand picklist search options by default.
  • Integrate a third-party application to add a Chatbot or Twitter feed, integrate Qualtrics, enable analytics (pixel tracking), and so on.

See examples in the blog, Break away from cookie cutter career sites using Custom Plugins, in the Recruiting Learning Room under Content6 Career Site Builder (CSB).

The Custom Plugin component is not intended for the following tasks:

  • Modifying the header or footer
  • Overriding universal CSS styling
  • Re-writing platform functionality

The third-party developer who codes the custom plugin can use any standard web language, such as Java script and HTML.

Cautions for Custom Plugins

Cautions for custom plugins include the following:

  • Writing custom plugins requires technical web development capability and carries with it a high risk of breaking the CSB site.

  • Custom plugins must be tested on all browsers and on all device types.

  • Customers need a maintenance plan, because custom plugins need to be tested during every release cycle, because of changing web standards, for example.

  • If used, we recommend creating a CSB role with access to custom plugins and assigning it to the customer's developers.

Custom Plugin Assistance

If you do not have the technical expertise in-house, SAP’s Technical Services Team can develop Custom Plugins for you. They will also provide you with instructions for making modifications in the future, so that you can easily change text, images, colors, number of columns, and so on. Contact your sales representative for more information.A part of the page with a header Why join us? accompanied by six icons with short descriptions on why to join that company.

Determine If a Page Contains a Custom Plugin Component

To determine if a page contains a Custom Plugin component, proceed as follows:

  1. Right-click and select View Page Source.

  2. Find (Ctrl+F) customPlugin.

    Find customPlugin in the code.

Tips for Configuring Components on Career Site Builder Pages

There are a variety of options available to configure components on Career Site Builder pages.

Details and Styles Tabs

The available components have one or more tabs to configure. Two of the tabs are presented for many of the components:

  • The Details tab is where you can enter information such as Header Text, Body Text, and so on.

    On the Details tab, populate the Header Text and Body Text.
  • The Styles tab is where you configure colors and images, such as the color of the text and the background of the component.

    On the Styles tab, configure colors and images.

Addition of a Link in Text

For any component that has text as an option, you can add an embedded URL within the text using the Open Link Editor. The link is associated with the word here.

To embed URL within the text, use the Open Link Editor button.

From the Link Setup menu, select the type of link. You can link to an external site by choosing External type. In that case, be sure to open the page in a new window.

Addition of a Link for Email

To add a link for email, choose the External link type. For the link, use: mailto:emailaddress.

On the Link Setup page, add a link for email.

Addition of Buttons

For some components, you can add a button by enabling the Show Button control from the Details tab.

Select Edit Button to configure the button.

To add a button, enable the Show Button control from the Details tab.
  • You can make this button one of the default system buttons like Home Page or TC Join.

  • You can link to another page on the site by choosing Category Link or Content.

  • You can link to an external site by choosing the External button type. Remember to have external sites open in a new window.

Select one of the Button types.

Addition of Spacing Around Components

Enable Spacing Control allows you to customize the size for the component margins. You can choose Small,Medium, Large spacing, or customize spacing by entering the number of pixels desired between the components.

The example page was created with three components: Text, Search Bar, and Google Job Map. When Enable Spacing is disabled, all components are touching.

When Enable Spacing is disabled, all components on the page are touching.

In the following example, Enable Spacing was enabled for the Text and Map components from the Styles tab. It was set to Medium for the top and bottom margins, and Custom=0 for the right and left sides.

Turn on the Enable Spacing toggle to add space between components.

As a result, notice the spacing that was added between the components.

When Enable Spacing is enabled, there is space added between the components on the page.

Duplication of Components

You can duplicate a component so that you don't have to configure all of the settings manually when you insert an additional component of the same type on the page. This is particularly helpful when you want to create a slightly different user experience between desktop, mobile, and tablet views of the same page.

To Duplicate a Component, choose the Duplicate Component Below button in the toolbar.

Additional Tips for Configuring Components

Other notes include the following:

  • Some components contain other tabs to be configured in addition to the Details and Styles tabs.

  • Background images, when used, appear behind the text portion of the component. Alternatively, a background color can be chosen for this area.

  • When Label Text is set to Yes, the text is displayed above the entry boxes. When the control is set to No, the text displays as ghost text within the boxes, as shown in the figure below.

Ghost text Search by Keyword and Search by Location appear in two text boxes on the page.

Add-on Options

If a standard or custom component does not meet your customer's requirements, third-party options are available from the SAP Store: https://store.sap.com/dcp/en/search/SAP%20SuccessFactors%20Recruiting

Multiple Ways for Candidates to Find Jobs

Providing multiple ways for candidates to find jobs that they want to apply for is the main goal of any career site.

Career Site Builder Search Experience

Career Site Builder provides multiple search channels that can be used to enhance the overall search experience.

When the Unified Data Model is enabled, customers can choose which fields from the requisition template candidates can filter on to find the jobs they’re interested in, and which fields to display on the third line of the job results card.

Enable the Unified Data Model to choose which fields from the requisition template can be filtered on to find the jobs and which fields to display on the third line of the job results card.

Category Listings of Jobs

Looking for jobs by category is very popular with candidates. Leading practice is to include a listing in the header, such as Featured Jobs, Careers or Other.

Different job category listings shown under different labels, such as Opportunities, Career Paths, or Careers.

Customers often include a component that links to job categories that they are trying to fill.

Examples of different job categories, such as Retail, Corporate, or Sales / Marketing.

Use of the Google Job Map for the Search Experience

Many customers provide a Google Job Map, so that candidates can quickly drill-in to jobs in their location.

Maps depicting Northern Europe and the area around Atlanta with circles depicting available jobs in those locations.

Job Alert Email

If candidates don't find a job, they can sign up for job alert emails. Remember that a leading practice is to provide an easy way for candidates to opt-in for job alert emails, even if they did not find a job to apply to.

Candidates can create job alerts through the following interfaces in Career Site Builder:

  • Category pages
  • Job pages
  • Search results
  • Candidate profile

Additionally, there are two components for providing job alerts to candidates: Subscribe Form or Info and Subscribe Form.

Example of a subscribe form with a header Interested in working for Sabre? and a text field for entering your e-mail address.

Customers call this "Receive Job Alerts" or "Join the Talent Community" or "Create an Account" or something similar. Be sure to add a link in the header as well.

Live Career Site Builder Sites

To understand and demonstrate the use of Career Site Builder pages and components, it is helpful to share examples of live CSB sites with the customer to give them ideas for their own sites. A list is available from the SAP SuccessFactors Administrator Learning Center (SFALC).

Remember that the same list of live CSB sites is provided for consultants from the Recruiting Learning Room of the SAP Learning Hub.

Examine Live CSB Career Sites

Business Example

Now that you know about some leading practices for website design, and you have been introduced to the pages and components that make up SAP SuccessFactors Recruiting career sites, you will examine some live CSB sites.

Determine whether the sites follow general website leading practices and the recommendations for Career Site Builder sites.

Steps

  1. From the SAP Learning Hub, locate the Recruiting Academy Learning Room, and then open the Live CSB Sites page.

  2. Select three or more sites and compare how they were built. Do they follow general website best practices and the recommendations for career sites? Look specifically for the following:

    • Is a sub-domain used for the site URL?

    • What options are available from the header and footer? Visit a sampling of them.

    • Does the logo at the top left return you to the home page?

    • Are social network links included in the footer?

    • Which components are used on the home page? Is the search bar prominently located there?

    • Which fields are displayed on the search results page?

    • Are the content pages hosted by SAP or by the customer? (Look for "About Us" or similar in the header.)

    • Which components are used on the category pages? (Look for "Featured Jobs" or similar).

    • How many content pages and category pages are included?

    • Which countries are included on the job map page?

    • Are the job description pages formatted correctly?

    • Does the site contain any video? A carousel?

    • Are brands represented?

    • Has the site been localized into other languages?

    • How does the site look for the three breakpoints (desktop, tablet, mobile)?

    • Which site would you prefer to navigate through to look for a job?

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