Introducing SAP SuccessFactors Workforce Analytics for Consultants

Objectives

After completing this lesson, you will be able to:

  • Describe Introductory WFA concepts specific to implementation consultants
  • Outline the consultant roles and relevant training

WFA with Enterprise Business Intelligence

SAP SuccessFactors Workforce Analytics

Discover the capabilities and benefits of SAP SuccessFactors Workforce Analytics in this five minute customer demo which includes highlights of the connector to the SAP Analytics Cloud solution.

Business Intelligence versus Purpose Built (WFA)

Workforce Analytics offers more flexibility.

SAP SuccessFactors WFA:

  • Comprehensive libraries of HR-specific metrics, analysis, benchmarks, and guidance for HR and the entire organization.

  • No customer warehouse or related infrastructure required.

  • Pre-delivered extractors from SAP (and other HR systems).

  • Deployed in the cloud.

SAP Analytics:

  • Flexible enterprise toolset based on SAP BW, SAP HANA, SAP BI, and SAP Analytics Cloud.

  • Selected pre-defined content for dashboards, cubes, and queries.

  • Standard SAP systems integrations.

  • Deployed on premise and in the cloud.

SAP Analytics Cloud/ Digital Boardroom and SAP SuccessFactors

SAP SuccessFactors is one of many data sources for SAP Analytics Cloud.

SAP Analytics Cloud (SAC) includes a connector supporting Workforce Analytics. This connector allows users to import data from WFA for analysis and inclusion within SAC models and stories. Stories form the basis of Digital Boardroom presentations, allowing WFA data to appear in these presentations.

Note

You can use the connector with both SAP SuccessFactors Workforce Analytics on both MS SQL and SAP HANA. The Workforce Analytics Connector also supports new Model, also known as a model with measures, within SAC.

How are SAP SuccessFactors Analytics and SAP Analytics Cloud Different?

SAP SuccessFactors Analytics:

  • Curated analytics content.

  • Integrating data (primarily HR) from SAP and 3rd parties.

  • Leveraging SAP SuccessFactors resources (managed) to build and maintain data models, transform and load data, and ensure data quality and security.

  • Customer can create own queries, metrics and dashboards.

  • Roles: HR Professionals and Analysts as producers; executive and managers across the organization as consumers

SAP Analytics Cloud:

  • Agile analytics tools.

  • Integrating data (any source) from SAP and 3rd parties.

  • Leveraging customer IT, analytics and data science teams (self-service) to manage the entire data acquisition and preparation process.

  • Customer can create own queries, metrics and dashboards.

  • Roles: BI Professionals and Data Scientists as producers; selected executive and leaders as consumers.

Course Introduction Activities

Introduction Activities

Consultant roles in the implementation project.

The implementation project for WFA has two consultant roles: functional and technical. The implementation process is designed for each of the roles to be provided by separate individuals/groups as the primary skills desirable in the roles are different. Therefore separate courses exist for each role, with some shared content between the two courses.

In either role, the consultant must know:

  • The high-level overview of the product and where it fits in the SAP SuccessFactors analytics solution.

  • How to utilize the application.

  • The Implementation Methodology and the actions the functional/technical consultant must perform.

For the functional consultant, additional content is included that focuses on administering WFA, including:

  • Managing users, roles, and permissions.

  • Managing customer-facing administrative tools for WFA on SAP HANA.

For the technical consultant, there are more pre-requisite knowledge and courses recommended that are related to:

  • Understanding Employee Central Data and Data Structures.

  • Solid knowledge with utilizing SQL for configuring HANA databases.

  • General knowledge on Business Intelligence (BI).

WFA can be implemented as traditional WFA (on SQL Server) or WFA on SAP HANA. While the implementation process is similar in either case, there are some differences. The primary difference is in traditional WFA, the technical consultant role is performed by a dedicated SAP team of consultants, while in the WFA on SAP HANA, the technical role can be supplied by the SAP partner implementation consultants.

SAP SuccessFactors Academy Courses

THR89 - SAP SuccessFactors Workforce Analytics Functional Consultant Academy is the course to train for the functional consultant role (traditional or HANA).

THR96 - SAP SuccessFactors Workforce Analytics Technical Consultant Academy is the course to train for the technical consultant role, WFA on SAP HANA Implementation.

Note

For more information on the differences in traditional WFA and WFA on HANA, review the Workforce Analytics on SAP HANA FAQ document in the SAP Help portal or the Implementation Methodology section of this course.

Download Course Relevant Files

Download relevant course files in the learning content.

For THR89, this includes:

  • Example/Sample Files.

  • Exercise Support Files.

  • Example Metrics Pack Documentation.

For THR96, this includes:

  • Example/Sample Files.

  • Exercise Support Files.

  • Latest location of the Implementation Kit for the training course.

Core Workforce and Mobility Metric Pack

Access the Core Workforce and Mobility Metric Pack.

Please read the content of The Core Workforce and Mobility Metric Pack Documentation and complete the exercise that reviews the content. You can access the exercise in the learning content.

Exercise: Interpret the Metrics Pack Documentation

Prerequisites

Business Example

This exercise will guide you in interpreting the metrics pack documentation.

Objectives

Once you will have completed this exercise, you will be able to:

  • Describe the metrics pack documentation

  • Determine standards of an SAP SuccessFactors metrics pack configuration

Customer Requirements

You will be supporting a new implementation of WFA for the Company ACME Boots. The first project will implement the metrics pack Core Workforce and Mobility, as their HR information system is SAP on premise. You need to familiarize yourself with the metrics pack to anticipate questions and explain the documentation to ACME’s project team. To facilitate this study, the exercise asks both questions to emphasize points of understanding and questions that the customer may also ask.

Reference Documentation

You should complete the exercise by using the Core Workforce and Mobility Metrics Pack.pdf located in the learning content.

Note that these documents are also available in the course files that you should have downloaded as part of Module 1. After the course, you can download the latest version from the SAP Help Portal.

Documentation Interpretation

Using the Core Workforce and Mobility Metric pack documentation, please answer the following questions.

You should be able to explain these concepts to customers at the end of the training.

Steps

Result

Well done! You are now all set to work. You now know how to:

  • Describe the metric pack documentation

  • Determine standards of an SAP SuccessFactors metric pack configuration

Log in to track your progress & complete quizzes

Learning

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