How is SAP’s Organizational Change Management Framework structured

SAP’s framework for organizational change management is the result of more than two decades of practical experience. It systematically addresses the people side of IT implementations. The framework has been developed to support cloud projects and to foster sustainable user adoption.

The following video offers you a high-level overview of the approach and its six dimensions.

The activities summarized in the "change strategy" dimension help you to:

• Get a good understanding of the people-related challenges of your cloud project

• Define the way organizational change management will address these challenges

• Plan your first interventions

Learn more in the video below!

The activities summarized in the "change leadership" dimension of SAP’s organizational change management framework help you to:

• Identify and manage all individuals and groups that are relevant for the cloud project

• Create a shared positive attitude towards the cloud project

• Foster user adoption

In the following video, you will find more information.

Change communication is a key dimension of SAP’s organizational change management approach. The activities summarized in the "change communication" dimension help you to:

• Systematically collect all information you need to set up a professional change communication approach

• Plan, conduct and monitor communication activities to support your cloud implementation

• Provide the right messages to the right people at the right time

Curious to learn more? Then watch the video below!

The activities summarized in the "change realization" dimension help you to:

• Identify how different stakeholder groups will be impacted by the implementation of the new cloud system

• Prioritize action areas for organizational change management and derive appropriate activities

• Foster a smooth transition from the current state to the future status-quo

Learn more about this dimension of SAP’s organizational change management approach in the video below!

The activities summarized in the "change enablement" dimension help you to:

• Plan training and enablement activities throughout the cloud implementation project

• Assess enablement needs for users and develop and deliver role-based content

• Build capabilities not only around the system, but also cover new skills needed to support innovation and transformation

In the following video, you will find more information on some specific change enablement activities.

Organizational change management targets the people side of a cloud project. Nevertheless, change management is also about numbers! Change effectiveness activities help you to collect data to:

• Measure the effectiveness of organizational change management

• Detect project related risks and challenges and plan mitigation activities

• Evaluate user behavior and user adoption

For more information on the change effectiveness dimension, watch the following video.

You have now discovered the six dimensions of SAP’s organizational change management approach. But do you still remember what the different dimensions are about? Check out the graphic below and click on the six dimensions to test and refresh your learnings!

SAP’s organizational change management framework is targeted to make your cloud implementation a success.

Watch the following video to find out what’s special about the framework and the practical added value this provides for your cloud project.