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Knowledge quiz

It’s time to put what you’ve learned to the test, get all the questions right to pass this unit.

Q1.

If you would like to view your SAP Sales Cloud emails in your Microsoft Outlook inbox, what feature must be enabled?

Choose the correct answer.

SAP CRM Integration

SAP ERP Integration

LinkedIn Sales Navigator Integration

Groupware Integration

Q2.

When creating an Activity, a good tip to follow is:

Choose the correct answer.

Never assign to a contact person or customer

Create multiple activities at one time

Reference other SAP Sales Cloud items

Set the link button to establish the relationship to other items

Q3.

Choose all examples of an Activity.

There are two correct answers.

Quotation

Sales Order

Phone Call

Task