Describing Service Contract and Invoice Management

The Bike Company offers its customers service contracts for periods and conditions. Service contracts include certain services and spare parts.

Follow the interaction to learn more about service contracts.

Your customer Northsea Energy has a service contract with the Bike Company and pays a monthly fee of 35€. With the service contract, they receive certain services and spare parts according to the predefined price agreements.

Here you can see how to create a billing document and which content it has:

At first, you create a billing document request. Afterward, you create a billing document, for example, an Invoice to charge the customer. In the billing plan of the service contract item, you can check whether the billing process has been carried out correctly.