Differentiating Business Value Drivers and Benefits of External Workforce Solutions

Objective

After completing this lesson, you will be able to differentiate SAP's business value drivers and benefits of external workforce solutions.

SAP’s Business Value Drivers for External Workforce Management Solutions

SAP’s external workforce solutions, represented by industry leading VMS Fieldglass, offer the same strengths to contingent staffing that SAP is known for which is providing companies visibility into their business practices so they can leverage data to drive informed decisions.

Let’s look at some of SAP’s value drivers and see how external workforce solutions through SAP Fieldglass play a role.

Process Efficiency

SAP automates and streamlines business processes to reduce costs and increase operational efficiency.

With its external workforce solutions, SAP Fieldglass:

  • Automates routine tasks such as contract management, onboarding, and offboarding to reduce manual effort and errors.
  • Provides pre-configured workflows that simplify the management of job postings, statements of work, approvals, and supplier interactions.
  • Seamlessly integrates with other SAP solutions and third-party systems to create a unified ecosystem, reducing data silos and enhancing collaboration.

Data Insights

SAP leverages real-time data and analytics to help companies make informed decisions quickly and easily.

With its external workforce solutions, SAP Fieldglass:

  • Offers robust analytics and reporting capabilities, enabling users to gain visibility into workforce spend, performance metrics, and compliance status.
  • Utilizes AI and machine learning to identify trends, predict outcomes, and provide actionable insights.
  • Provides customizable dashboards that present data in real-time, helping stakeholders make informed decisions.

Customer Experience

SAP enhances customer interactions and satisfaction through personalized experiences and improved service delivery.

With its external workforce solutions, SAP Fieldglass:

  • Offers an intuitive and easy-to-use interface that enhances user adoption and satisfaction.
  • Provides suppliers and contractors access to self-service portals to manage their profiles, submit time sheets, and handle other administrative tasks, reducing friction.
  • Allows for customization and personalization based on user roles and preferences, enhancing the overall user experience.

Innovation

SAP supports digital transformation and innovation through advanced technologies like AI, IoT, and blockchain.

With its external workforce solutions, SAP Fieldglass:

  • Regularly updates its external workforce solutions with new features and functionalities, ensuring that users can leverage the latest innovations.
  • Supports innovation by providing access to SAP’s ecosystem of partners and developers, facilitating the creation of custom solutions and applications.
  • Incorporates user feedback to continuously improve the platform, driving a culture of innovation.

Risk Management

SAP improves risk assessment and compliance capabilities to mitigate business risks.

With its external workforce solutions, SAP Fieldglass:

  • Helps ensure compliance with legal, regulatory, and organizational policies through automated checks and balances.
  • Provides tools for assessing and mitigating risks associated with external workforce and services procurement.
  • Maintains detailed audit trails and documentation to support regulatory audits and internal reviews.

Resource Optimization

SAP effectively allocates and utilizes resources, including human capital, financial resources, and assets.

With its external workforce solutions, SAP Fieldglass:

  • Enables better workforce planning by providing insights into resource availability, skills gaps, and future demand.
  • Helps in optimizing costs by tracking and analyzing spend, identifying opportunities for savings, and ensuring competitive pricing.
  • Utilizes data analytics to match the right resources with the right projects, enhancing productivity and output.

Operational Agility

SAP enables businesses to quickly adapt to market changes and competitive pressures.

With its external workforce solutions, SAP Fieldglass:

  • Allows organizations to quickly scale up or down their external workforce based on changing business needs.
  • Provides the flexibility to adapt to different procurement models, including SOW (Statement of Work) and traditional staff augmentation.
  • Supports global operations with features like multiple language support, localization, and compliance with international regulations.

By addressing these areas, SAP’s external workforce solutions through SAP Fieldglass help organizations improve their overall operational efficiency, make data-driven decisions, enhance customer and user experiences, foster innovation, manage risks, optimize resources, and achieve greater agility in a dynamic business environment.

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