Exploring the External Workforce Solutions

Objective

After completing this lesson, you will be able to connect the marketecture framework to the product area.

External Workforce Solutions in the Marketecture Framework

The SAP ecosystem enables seamless integration between different SAP modules and third-party applications, allowing businesses to streamline their operations, improve efficiency, and make data-driven decisions across the entire enterprise. It provides a unified platform for managing various business processes, including resource planning, finance, sales, procurement, manufacturing, spend management, and human resources, among others.

Key parts of this ecosystem are the financial management and spend management solutions in the Cloud ERP portfolio of SAP’s Business Technology Platform (BTP). These solutions, as well as the supply chain management, human capital management, and customer experience solutions, help businesses improve spend visibility and control, optimize sourcing and procurement processes, enhance supplier collaboration and management, automate invoice and payment processes, and manage costs.

a diagram illustrating the SAP BTP solution. A foundational layer labeled Business Technology Platform supports a central core called Cloud ERP, which is encircled by five key functional areas: Financial management, Spend management, Supply chain management, Human capital management, and Customer experience. SAP Fieldglass is positioned between the Financial management and Spend management segments

External workforce management, represented by SAP Fieldglass, is one of the solution areas in the Cloud ERP portfolio, bridging the financial management and spend management solution areas. This involves identifying the specific workforce needs of the organization and leveraging an external workforce such as contingent workers, freelancers, or specialized service providers to meet those needs. Other solutions within the Cloud ERP portfolio, working alongside SAP Fieldglass and in tandem with the entire SAP ecosystem, provide a strategic approach to understanding the market landscape, customer needs, and go-to-market strategies, which can inform the decision-making process for integrating external workforce solutions.

These solutions encompass what is known as the SAP Business Suite, delivering customers a new era of enterprise management, bringing together SAP Applications, Business Data Cloud and SAP Business AI to provide innovation and deliver insight and best operational practices. SAP Fieldglass plays a key role within the Business Suite, standing alongside other key SAP products like SAP Ariba and SAP Concur.

By aligning the external workforce with the overall business strategy and market positioning, organizations can effectively leverage these solutions to drive growth and innovation. Using SAP Fieldglass to evaluate and select the most appropriate external workforce solutions based on factors such as cost, expertise, and flexibility, ensures that they align with the organization's long-term goals and objectives.

Here’s where the specific features of SAP Fieldglass can be leveraged across the ecosystem:

Vendor Management

Organizations can manage their vendor relationships, including vendor onboarding, contract management, and performance tracking. This ensures that they have a clear view of their vendor landscape and can make informed decisions when procuring external resources.

Contingent Workforce Management

Organizations can efficiently manage their contingent workforce, including tracking time and attendance, managing work orders, and processing invoices. This helps optimize their workforce utilization and ensure compliance with labor regulations.

Analytics and Reporting

Robust analytics and reporting capabilities allow organizations to gain insights into their external workforce data. This helps identify trends, track performance, and make data-driven decisions to optimize their workforce management processes.

Integration with other SAP solutions

Fieldglass seamlessly integrates with other SAP solutions, such as SAP S/4HANA, SAP SuccessFactors, and SAP Ariba. This integration enables organizations to have a unified view of their workforce data and streamline their HR and procurement processes.

For example, let's say a company is using SAP Fieldglass to manage its contingent workforce. When a new worker is onboarded in SAP Fieldglass, their information, such as personal details and contract terms, can be automatically synchronized with SAP S/4HANA Cloud. This eliminates the need for manual data entry in both systems and ensures that the worker's information is consistent across the organization.

The real-time data synchronization between SAP Fieldglass and SAP S/4HANA Cloud means that any updates or changes made in one system will be immediately reflected in the other system. For instance, if a worker's contract terms are modified in SAP Fieldglass, the changes will be automatically updated in SAP S/4HANA Cloud, ensuring that the organization has the most up-to-date information.

Leveraging the integration with SAP Ariba means that the procurement of services and the procurement of goods can be seamlessly combined and presented as a single purchase order.

And working in conjunction with SAP SuccessFactors means that an organization doesn’t have to manually combine fragmented views of internal and external workers--it can make real-time staffing decisions based on their entire workforce.

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