Illustrating Value Creation with SAP Fieldglass for Industries through Customer Examples

Objective

After completing this lesson, you will be able to analyze the impact of SAP Fieldglass on industry-specific challenges using real-world customer use cases to demonstrate its value.

Energy Queensland: Lighting Up Communities by Transforming the Sourcing and Management of Highly Specialized Skilled Labor

Energy Queensland Ltd, a government-owned electricity company, relies on professional services contractors to execute its program of work. When the time came to transform contingent workforce management in its Digital Division, Energy Queensland integrated the SAP Fieldglass Services Procurement application and the SAP Fieldglass SOW Worker and Documentation Tracking solution with SAP S/4HANA.

Energy Queensland revamped its contingent workforce management in its Digital Division by integrating SAP Fieldglass solutions with SAP S/4HANA. Previously, the company relied on manual processes and emails for contractor recruitment and procurement. Post-implementation, the new system automated the workflow, reducing processing time by over 60% and eliminating manual errors. This transformation has allowed John Martinez, the Manager of Resourcing Operations, to efficiently handle resourcing requirements solo, providing him more time for strategic projects. The integration has also improved tracking of supply chains, spend, and invoices, while enhancing data accessibility and compliance.

Watch the video to learn more about how Energy Queensland Ltd has digitalized contingent workforce management and transformed its operations by integrating the SAP Fieldglass Services Procurement application and the Fieldglass SOW Worker and Documentation Tracking solution with SAP S/4HANA.

Accenture: Taking Services Procurement to the Next Level

Accenture operates at the forefront of the digital economy, with a proven reputation for empowering its clients to embrace innovation and drive new value.

To resolve limitations in connecting and validating statements of work with the services provided, Accenture decided to adopt SAP Fieldglass solutions to manage services based on statements of work.

Complementing the Intelligent Spend Management concept, SAP Fieldglass solutions offer the flexibility to scale globally, helping Accenture to deliver strategic procurement capabilities with richer insights into services-based procurement activity. The software empowers the firm to tie spend to individual contracts, providing visibility through rich reporting and insights into how suppliers are delivering on a fixed-fee deliverable or project milestone.

Gregg Schneider, global services strategic capability lead at Accenture, explains, "Using the SAP Fieldglass Services Procurement application allows us to tie what is agreed in the contract with the actual work being performed to help ensure everything is completed as per the agreement. And it offers several reporting capabilities that feed into our overall corporate strategy, including ESG factors. As we have a significant human-based services spend commitment, the software gives us visibility into those professional workers and their skills."

Watch the video to hear Gregg explain the process of setting up contracts and gaining critical insights from SAP Fieldglass Services Procurement.

As Accenture continues to grow supplier relationships, the firm can enable more of its spend to be tied to contracts, allowing it to showcase the value suppliers bring to Accenture while strengthening ties with suppliers.

Standard Chartered: Journey to Achieving Total Workforce Visibility

Learn how Standard Chartered planned and managed their labor needs with a total workforce management strategy. By having single view of both their contingent and employee base, Standard Chartered enabled better planning opportunities and data driven decision making from a total workforce view.

Log in to track your progress & complete quizzes