Demonstrating Through Customer Examples

Objective

After completing this lesson, you will be able to build your value proposition with customer success stories

Customer Stories for RISE with SAP

Siemens

The image features the Siemens logo and a testimonial from Franziska Homa, Product Owner for SAP Fiori UX at Siemens AG. The testimonial highlights the benefits of using the SAP Fiori launchpad as the central web-based access point for Siemens' finance solution on SAP S/4HANA. It mentions that nearly 2,500 finance community members can now access around 1,000 applications, enhancing user experience. The image also emphasizes that this setup simplifies working experience, boosts productivity, data quality, and compliance.

Before using SAP S/4HANA and SAP Fiori design system, the company aimed to enhance process efficiency, boost end-user productivity, and establish a centralized hub for systems, while also reducing complexity and bolstering data quality, compliance, and consistency.

SAP was chosen for its intuitive design and centralized access through the SAP Fiori launchpad, aligning with new product innovations and strategy. As a result, they adopted an on-premise finance solution based on SAP S/4HANA, anticipating a future cloud transition. Adopting a simplified UX transformation allowed them to meet end-user needs and enhance productivity by involving them in designing the SAP Fiori launchpad.

Zalando

The image features the Zalando logo and a quote from Tinatin Biganashvili, SAP System Team Lead for Treasury at Zalando SE, highlighting the benefits of SAP S/4HANA for treasury, bank, and cash management integration. The quote emphasizes the importance of cash flow visualization and timely payments. The image also mentions efficient processes and 100% visibility into cash and accounts, with PwC as a featured partner.

Before implementing SAP S/4HANA, the company aimed to enhance efficiency in treasury operations and reduce high customized system maintenance costs through digital capabilities and automation of procedures.

SAP S/4HANA and PwC were chosen for their expertise in providing a unified platform for treasury and risk management, and process optimization. This led to streamlined foreign exchange risk management, automated bank account management, improved cash visibility, simplified cash concentration, enhanced efficiency through automated money market fund process, and reduced cross-teams dependencies, resulting in smoother operations.

Hewlett Packard Enterprise (HPE)

Before their digital transformation, the company struggled with a complex IT landscape that included 10 different ERP systems and 800 applications. This setup led to significant technical debt and high operational costs. Additionally, the varied systems and processes across regions hindered a consistent customer experience.

The image features a testimonial from Hewlett Packard Enterprise, highlighting the impact of SAP solutions on their sales process. Dave Carlisle, CTO of Global IT, states that SAP solutions have helped reduce the number of touch points in the sales process from 1,000 to 100, significantly speeding up price quotes and deal closures. The image also notes a $1.5 billion increase in e-commerce revenue, totaling $2.5 billion, and a 90% reduction in touch points in the sales process.

Prior to their digital transformation, the company faced challenges with a complex IT infrastructure, high operational costs due to 10 different ERP systems and 800 applications, and inconsistency in customer experience across regions.

The company chose SAP for its comprehensive solutions and clear innovation roadmap, and utilized the SAP MaxAttention™ program for support. Following their digital transformation, they cut customizations to under 10% and their application landscape by half through implementing a standardized SAP S/4HANA® platform. They reduced product structures from 100,000 to 20,000, cut quote generation time from 3 hours to 15 minutes, improved on-time deliveries from 90% to 99.5%, and reduced order recommitments from 25% to 5%. Furthermore, month-end close process was halved from 11 days to 5, significantly increasing visibility into orders, inventory, and demand.

For more RISE with SAP stories, you can check the SAP website.

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