AI is already a central, integrated capability of our enterprise applications and business technology, used by tens of thousands of our cloud customers.
AI-powered capabilities based on proprietary deep learning and machine learning algorithms drive business value in SAP’s cloud solutions. These capabilities include matching, intelligent business document processing, personalized recommendations, natural language processing, forecasting and predictions, and more.
Transforming Business Applications and Platform with Generative AI
Generative AI enables completely new capabilities in business software. With generative AI, we can create new content, summarize complex information, write computer code, and more. It is a new generation of AI that can reason through business problems and make suggestions that were previously unthinkable. Customers can expect generative AI use cases that bring tangible value across the SAP portfolio.
Cloud ERP
Reap the benefits of generative AI in core areas of cloud ERP such as digital supply chain.
The time-consuming verification of paper-based delivery notes during the goods receipts process at a factory gate affects every SAP customer with production sites. For example, the Document Information Extraction service, enhanced with generative AI, automates the processing of documents with greater accuracy and efficiency.
Human Capital Management
Focus on human interactions rather than administrative tasks.
Managers’ time should not be consumed by spending hours on job postings or sourcing candidates. SAP’s generative AI-infused HR solutions allow managers to spend their time with humans, not workflows.
Job descriptions are only the start – generative AI offers endless potential for streamlining the writing of annual goal plans, interview questions, and more while removing bias.
Spend Management & Business Network
Scale the category management discipline to achieve better business outcomes.
Category managers strategically drive procurement by grouping similar products or services and managing them collectively. However, the effort spans the collection and structuring of diverse information sources often across hundreds of categories. With SAP Business AI, category managers can be equipped with the necessary information to jump-start their category plans applying market dynamics and cost structure insights.
Customer Relationship Management
Take customer engagement to entirely new levels with generative AI.
Sales teams can gain sales advantages by accessing customer preferences and purchase history, enabling personalized interactions and improved customer satisfaction. Customers can further enhance service efficiency through tailored recommendations to inquiries.
SAP Business Technology Platform
Create applications by simply providing textual descriptions.
Writing code is hard and requires advanced learning. Even experienced developers regularly need to consult documentation, slowing down the development process. Through AI-powered code generation, test script creation, and the like, application development efforts can be reduced, enabling developers to concentrate on the more intricate aspects of their tasks.