The key premise of RISE with SAP is to simplify a customer's move to the cloud and deliver continuous innovation throughout their business transformation journey.
Customers moving to the intelligent enterprise come from a variety of backgrounds, and have different end goals.
For example:
Established companies facing complex, customized, on-premise systems.
Early adopters of cloud ERP ready to go further.
Digitally-driven businesses that need to scale quickly.
Edge innovators that need to focus on their core.
RISE with SAP is designed to address unique customer scenarios. RISE is not a system upgrade, but rather a redesigned way of working that allows you to continually transform as your business requires, a Business Transformation as a Service.
RISE with SAP supports customers in:
Modernizing - on the best cloud infrastructure to achieve the lowest possible TCO.
Standardizing - on the best intelligent suite to drive process efficiency and scale.
Digitizing - on the best transformation platform to innovate faster than your competition.
Our partners are essential to the seamless delivery of RISE with SAP. This includes:
Hyperscaler partners to provide the cloud infrastructure included in the offer.
Service partner community to provide their world-class tools and expertise to help make migrations faster, and help customers get the most value for their investment. SAP is not competing with our qualified service partners to deliver implementation services, but relying on them early in the sales cycle to work with customers.
SAP will lead with service partners for services in the areas of:
Advisory and implementation services needed to help customers assess business needs, plan, manage, and execute a successful implementation of their business transformation.
Application management services needed for ongoing support of applications such as monitoring and maintaining software patches, performance, quality, and security.
Reseller community to ensure that RISE with SAP is available for customers of all sizes, everywhere in the world.
Software partners to innovate, build new IP, extensions, and applications that complement the RISE with SAP offering and enhance the overall customer solution on the SAP Business Technology Platform.
In a cloud model, a customer pays a subscription fee to use computing resources. The software to run your day-to-day business transactions and activities is SAP S/4HANA. The public cloud deployment is a new implementation with a fresh system, and offers the lowest total cost of ownership (TCO) with an easy to set up, and easy to use system based on standard SAP Best Practice business processes.
The private cloud deployment can be a new implementation, but also supports system conversion from an existing SAP ERP on-premise system. This enables customers to maintain many of their existing business processes and customizations while gaining the value of cloud architecture and services. The private cloud also supports the same functional scope as SAP S/4HANA on-premise, including all 25 industries, whereas the public cloud has a more focused finance-led core ERP scope with a few selected industries, such as Professional Services.
Public cloud is multi-tenant, and private cloud is single-tenant. Tenancy refers to the number of tenants or customers that share the memory and bandwidth of a server. You can think of a multi-tenant server like an apartment building. All tenants share the core infrastructure and resources, but each has their own secure apartment unit within the building. Within a unit, one can make their own design and decor choices, however they cannot make major structural changes. And if there is a problem in your apartment, you call the building maintenance to resolve the issue, instead of having to take care of it yourself.
With the public cloud solution, customizations are made through SAP Fiori apps designed to facilitate those changes (for example, Custom Fields and Logic and Custom Business Objects). This means extensions are guaranteed to be lifecycle-stable through future releases and therefore require less maintenance and attention. For complex customizations that cannot be done through the existing Fiori apps, the SAP Business Technology Platform extension suites are readily available and easily integrated to SAP S/4HANA Cloud. These public cloud characteristics - multi-tenancy, standardization, outsourcing maintenance of the system to your cloud provider, and lifecycle- stable extensions, result in the lowest TCO and highest return on your investment.
With single-tenancy, there is a single tenant, or customer, on one server. Similar to being the only tenant in your own house, you have complete freedom in customization, including structural changes such as modifying the SAP source code. With private cloud, customers that require a high degree of control and customization get the best of both worlds. You still get full visibility and control with access to the backend of the system through the SAP GUI, but you also get to outsource the infrastructure and technical software maintenance to cloud providers under one contract.
A public cloud deployment is recommended if a customer has the ability and mindset for a transformational project, low landscape complexity, and can implement a greenfield approach. The implementation will include:
A complete, modern, SaaS ERP solution with full public cloud benefits the fastest path to innovation and lowest TCO.
A clean Cloud ERP solution without converting old/legacy ERP processes and configurations.
To re-imagine business processes and take advantage of standardized best practices.
A private cloud deployment is recommended if a customer has plans for a long-term evolutionary journey to the cloud with high landscape complexity including mostly fragmented, highly customized systems.
The implementation will include:
A rapid conversion of their existing SAP ERP/ECC environments to a modern, cloud-based architecture.
Full enterprise management scope as subscription and low TCO with the cloud structure SaaS landscape at your own pace.
Full, extensive, ERP functionality including partner add-ons with the ability to extend and enhance as required.
In addition, upgrades of SAP S/4HANA Cloud, public edition are based on SAP timelines, and upgrades of SAP S/4HANA Cloud, private edition are based on time lines agreed between SAP and the customer.
A cloud software a service (SaaS) solution requires infrastructure to host the solution. Infrastructure refers to the physical servers where your software is installed. A building with many rooms full of these servers is called a data center. SAP has its own data centers, and we partner with other companies that provide infrastructure services, who are referred to as hyperscaler partners.
Our hyperscaler providers include Microsoft Azure, Amazon Web Services, Google Cloud, and Alibaba Cloud. When customers use an Infrastructure as a Service (IaaS) provider, they do not have to buy the physical hardware or employ in-house experts to maintain it. The classic 'on-premise' concept refers to a customer purchasing and owning their own servers on company property, and installing and maintaining their software in these servers.
For the public cloud deployment, SAP is the default infrastructure provider. This enables us to offer customers the lowest TCO with a complete, packaged SaaS offering.
For the private cloud deployment, customers can choose their preferred infrastructure provider from our hyperscaler providers, SAP, or in special cases, the customer's own data center. These special cases are reserved for customers in regulated industries, public sector, or in countries with data residency requirements.
SAP Business Technology Platform
The BTP is a platform as a service and is included as part of the RISE with SAP contract subscription. This subscription provides customers with access to all BTP software and services. It’s important to note that while some services are not charged, others do include a service fee.
The BTP enables customers to easily extend and integrate with any SAP, partner, or third-party solution, using the same data model and business services as SAP applications. With the BTP, customers can easily gain new business insights from their unified data across applications.
Key capabilities of the Business Technology Platform include:
Database and data management solutions provide the ability to handle the growing amounts of data stored in multiple locations by providing controlled access for your entire organization to analyze and act on a single source of the truth.
Analytics solutions enable users to provide real-time insights through machine learning, AI, business intelligence, and augmented analytics to analyze past and present situations, while simulating future scenarios.
Application development and Integration capabilities simplify development and accelerate integration on an open cloud platform.
Intelligent technologies optimize processes, maximize resources, and kick-start innovation.
Cloud Platform Enterprise Agreement (CPEA) credits are negotiated during the sales process, with a certain number of credits allocated to a customer at no additional cost. CPEA credits are like a prepaid debit card used to consume services on the SAP Business Technology Platform. Customers can always purchase additional credits as needed. With CPEA credits, customers have the opportunity to try different services on BTP without having to commit to the service for a full license period.
Characteristics of CPEA credits:
Customers make a prepaid investment in cloud credits for the contract duration with an annual commitment to consume SAP Business Technology Platform services. This model is suitable for customers that have well-established and planned use cases and who want the flexibility of turning services on and off, and switching between services, without the commitment of being tied to a single service throughout the duration of the contract.
Customers receive a monthly balance statement that provides information about the usage consumption of each service and the corresponding costs. The total monthly cost is deducted from the cloud credits balance and billed annually in advance. Any overages are billed in arrears at list price, but you can purchase additional credits at any time to prevent overages ahead of time.