Connecting RISE with SAP Methodology with SAP Activate and Customer Value Journey

Objective

After completing this lesson, you will be able to understand the connection of the RISE with SAP Methodology with SAP Activate and Customer Value Journey

Bringing it all together RISE with SAP Methodology, SAP Activate Phases & Customer Value Journey Phases

RISE with SAP Methodology and SAP Activate Framework

The RISE with SAP Methodology is an advancement of the SAP Activate framework, incorporating several key enhancements to support clean core principles. These enhancements begin with standardized onboarding processes designed to educate customers on the clean core strategy, the fundamentals of the RISE with SAP Methodology, the significance of SAP Cloud ALM (Application Lifecycle Management), and the overall expectations throughout the customer journey.

Additionally, a templatized, phase-wise clean core Success Plan is provided, which includes a comprehensive list of recommended activities to ensure adherence to clean core principles. Project governance is further reinforced by emphasizing the Five Golden Rules for deploying SAP S/4HANA Cloud, ensuring that projects align with clean core philosophies. Furthermore, a checklist-based, phase-wise assessment is conducted, covering various clean core dimensions to track the customer’s progress via the runbook. These integrated enhancements within the SAP Activate framework ensure that customers are guided methodically through their transformation journey, maintaining a strong adherence to clean core principles at every stage.

SAP Activate Framework and the Customer Value Journey in the Context of RISE with SAP Methodology

The alignment between SAP Activate phases and the Customer Value Journey (CVJ) at SAP, particularly within the RISE with SAP Methodology, is strategically designed to support a clean core approach, thereby optimizing business transformation.

During the Discover phase of both SAP Activate and the Customer Value Journey, organizations identify their business needs and pain points. The clean core Adherence framework is introduced here to ensure that organizations evaluate solution compatibility without excessive custom coding, supported by initial quality gate assessments.

Transitioning into the Select phase, which corresponds with the Prepare and Explore phases of SAP Activate, stakeholders leverage the clean core Success Plan and clean core Runbook to outline tailored configurations while upholding SAP standards. This process ensures that customers select solutions that align closely with their business needs without compromising core system integrity.

The Realize phase aligns with the Adopt phase, where iterative testing and quality gate checks confirm that any adaptations or enhancements conform to clean core principles. This rigorous evaluation helps businesses adopt new processes smoothly.

As the process moves into the Deploy phase and the Derive phase, the solution is executed, and handover is performed to the operational team with detailed clean core Reports, verifying ongoing adherence to standards and promoting operational efficiency.

In the Extend phase, continuous improvement, and additional functionalities are explored while maintaining core system cleanliness.

Finally, the Influence phase aligns with the ongoing Run phase, emphasizing advocacy and customer feedback to drive further enhancements. This continuous loop ensures that solutions extend ROI and business value without destabilizing the core system.

Through the integration of clean core Adherence, the clean core Success Plan, Runbook, Quality Gates, and Reports at each critical junction, RISE with SAP effectively aligns the SAP Activate methodology phases with the Customer Value Journey, ensuring a sustainable, optimized, and forward-looking enterprise environment.

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