Enhancing Supply Chain Decision-Making

Objective

After completing this lesson, you will be able to effectively utilize the SAP Supply Chain Control Tower to enhance decision-making in supply chain operations by running scenario simulations and interpreting real-time analytics.

Introduction to SAP Supply Chain Control Tower

From small businesses to global organizations, the success and efficiency of operations hinge significantly on the management of the supply chain. In the present age of digital transformation, businesses have realized that a robust, flexible, and fail-safe supply chain is imperative. This is where SAP Supply Chain Control Tower comes into the picture. The SAP Supply Chain Control Tower is much like an air traffic control system that manages, controls, and optimizes a supply chain's every nuance.

The SAP Supply Chain Control Tower: endows businesses with a comprehensive and consolidated view of their supply chain operations. By leveraging cutting-edge technology, it provides up-to-the-minute information about the company's entire supply chain. This exhaustive, real-time visibility enables businesses to make swift, informed decisions to rectify issues and create continuity across the supply chain activities.

The SAP Supply Chain Control Tower can be envisaged as a virtual control room that offers immediate insights into the supply chain's performance. It is integrated with SAP's HANA platform for high-speed in-memory computing, enabling real-time alerts about bottlenecks, delays or breakdowns in the supply chain. This proactive alert system helps companies to respond more rapidly to potential disruptions, effectively preventing loss and maintaining efficiency.

Another commendable feature of the SAP Supply Chain Control Tower is its ability to run scenario simulations. Businesses can utilize this functionality to analyze the potential impacts and outcomes of various decisions before they come into effect, and test different strategies, enabling risk mitigation and safe experimentation.

Moreover, with the proliferation of big data in the business realm, the SAP Supply Chain Control Tower's powerful analytics capabilities cannot be overlooked. It enables the integration and analysis of data from various areas of the business, presenting complex data insights in easy-to-understand visualizations. Such seamless data integration and advanced analytics expand the boundaries of performance analysis, leading to improved decision-making and operational enhancements.

The SAP Supply Chain Control Tower serves as the nerve center of supply chain operations, enhancing control, boosting transparency, and creating robust resilience. Through its innovative features, it assures businesses stay ahead of the curve by enabling agile, data-driven decision-making processes, and maneuvering the supply chain with precision. This powerful tool indeed represents a pioneering solution for navigating today's complex supply chain environment.

Key Topics

As you progress through this lesson it's important to concentrate on several key topics that are crucial for mastering the content. These areas of focus are not just topics to be learned—they are your stepping stones to a deeper understanding and successful achievement of the course's learning objectives. By emphasizing these crucial areas, you will develop a robust knowledge base that will enhance your proficiency and effectiveness in supply chain management.

SAP Supply Chain Control Tower: A tool that functions similarly to an air traffic control system for supply chain management, providing oversight, management, and optimization of all aspects of a supply chain.

Real-time Visibility:The ability to access and analyze data about the supply chain instantaneously as events happen, allowing for swift decision-making and immediate action.

Scenario Simulations:The practice of using software to model the effects of different decisions and actions on a supply chain, helping to predict outcomes and mitigate risks before implementing changes.

Advanced Analytics:Techniques and tools used to analyze complex data sets to make better decisions, understand patterns, and predict future outcomes.

Resilience:The capacity of the supply chain to anticipate, prepare for, respond to, and recover from disruptions to continue operations at an acceptable level of performance.

Agility:The ability of a supply chain to quickly adapt to changes in the environment, customer demand, and other factors, without compromising on cost, quality, or customer service.

Integration:The process of combining data and systems from different sources to create a cohesive, unified view of the supply chain operations.

Supply Chain Resilience:The strategies and measures a company employs to prepare for, manage, and recover from disruptions to its supply chain.

Risk Mitigation: The process of developing strategies and actions to minimize the impact of potential risks on supply chain operations.

Complexity and Challenges of Supply Chain Management

In recent years, supply chains have become more volatile due to the following major geographic and demographic trends:

  • Shift of market power towards the end consumer, which was amplified by the financial crisis in 2008 and 2009

  • Maturity of the millennial generation who require individualized products that are delivered immediately and purchased through new channels

  • Emerging middle class in the developing marketplace due to the growth of the population to 7.5 billion people, which has resulted in a global rebalancing across geographies

Today’s end consumers research and purchase products in real time, and expect them to be delivered with a high sense of urgency.

At the same time, the complexity of supply chain and the challenges that need to be overcome are growing exponentially.

The most recent major incidents affecting supply chain management include the following:

COVID-19 global pandemic:

  • Many plants shut down, supply chains are disrupted

  • Surging demand of supplies on very short notice

Climate change events:

  • Droughts

  • Australian bush fires resulting in road closures, air pollution, increased health spending, lower crop yields

  • Rising sea levels threatening coastal regions

Visibility is one of the biggest organization challenges faced by today's supply chain professionals.

Visibility and control benefits, including managing information and supply chain processes from one place, achieving end-to-end visibility, mitigating risks, taking action, and enhancing decision-making and collaboration.
Diagram of SAP Integrated Business Planning (IBP) for Supply Chain, including SAP Supply Chain Control Tower, SAP IBP for Sales and Operations, SAP IBP for Demand, SAP IBP for Inventory, SAP IBP for Demand-Driven Replenishment, SAP IBP for Response & Supply, IBP Platform, and SAP HANA.

Considering the entire SAP IBP solution, the SAP Supply Chain Control Tower supports end-to-end visibility, as well as monitoring, customer alerts and intelligent visibility in the Supply Chain.

Video Summary

Discover the significance and functionality of the supply chain control tower for modern businesses. Learn about the need for resilience, the function of a control tower, and the benefits of implementing one. Explore operational advantages with the SAP IBP supply chain control tower.

The need for a resilient supply chain, highlighting uncertain supply of critical materials, demand volatility, constrained manufacturing capacity, human risk, and oversteering effects.
Resilience strategy, featuring a control tower for planning against demand and supply scenarios with weekly updates and strategic decision implementation. Emphasizes transparency in crisis response.
Supply chain challenges, showing that visibility is the biggest challenge for 21% of professionals, with significant increases from previous years. A bar chart compares various challenges between 2017 and 2018.
Key supply chain management questions, including managing unseen elements, projecting KPI levels, identifying performance drivers, and anticipating future problems.

SAP Supply Chain Control Tower, as a Big Data application, can connect data from different systems, whether in-house- or external, SAP or third party, Supply Chain Execution, or Planning systems.

Integration to those systems is done via Middleware "Cloud Integration". There are templates available to integrate the most common objects from SAP into Supply Chain Control Tower, for example Master data load for Location or Product from SAP ERP, when SAP IBP is purchased.

Existing key capabilities, featuring supply chain planning visibility using time series and near real-time data, business network collaboration, sophisticated alert management with machine learning, case management, and an intelligent visibility app with geographic view and alert functionality.
Supply Chain Control Tower, providing extended visibility, decision support, and fast corrective action for better supply chain planning. Includes a visual representation of supply chain elements from suppliers to customers.

In the figures, SAP Supply Chain Control Tower, observe the following:

  • Unlike in a supply chain planning system you do not only see what happens within your company (LOCATIONS in BLUE COLOR).
  • On the one upstream side are Tier 1, Tier 2, Tier 3, and so on. All of the suppliers are contributing to your value chain.
  • On the downstream side are direct customers, whether retailing, wholesaling (or Original Equipment Manufacturers) with their distribution center and stores.
  • Unlike a transactional system, you would not only look at the individual plants or locations to see what is the current inventory level but also track down where shipments (stock) are currently
  • Imagine there is an extreme whether situation and you would like to find out if your shipment is on the sea or somewhere else. You could see it from there.
  • Therefore, we imagine to have total visibility on the shipment level to answer these questions.
  • In short, with SAP Supply Chain Control Tower, you enable your Supply Chain Professionals to navigate, analyze and profitably manage the end-to-end supply chain in real-time.

What can you do with that?

  • With better visibility, you always know about the impact on the "real" customer. Make decisions in context and put the customer in center. This results in increased on-time delivery performance to the customer.

  • If you have better information about what happens in your supply chain and you can identify fundamental drivers, and reduce risk in your supply chain. This results in decreased overall inventory levels while reducing risk.

  • Reduce supply chain cost. This results in better and on-time information to handle exceptions, allowing you to reduce associated costs, for example, for transport and production.

  • Increase supply chain agility. This results in being more agile and productive by having one source of truth.

Key Facts for SAP Supply Chain Control Tower

The SAP Supply Chain Control Tower is a critical business tool for managing, controlling, and improving supply chain operations. Here are the main key facts you need to know about this powerful solution:

  1. Detailed Visibility: SAP Supply Chain Control Tower provides end-to-end visibility across the supply chain, enabling businesses to have a comprehensive view of their operations in real-time.

  2. Real-Time Alerts: With this system, businesses can receive instantaneous alerts on potential disruptions in the supply chain, enabling quicker decision-making and rapid responses.

  3. Scenario Simulations: The platform allows industry leaders to run simulated scenarios to analyze the possible outcomes and impacts of decisions before implementing them, reducing risk and aiding informed decision-making.

  4. Advanced Analytics: Leveraging SAP's HANA platform, the Supply Chain Control Tower offers advanced analytics capabilities, integrating diverse data for better performance analysis and reporting.

  5. Enhanced Control: With this solution, businesses gain enhanced control over their supply chain processes, which helps to improve efficiency, flexibility, and overall supply chain resilience.

  6. Easy Integration: The SAP Supply Chain Control Tower can easily integrate with other SAP products and applications and, the compatibility with different data types and sources enhances its versatility in various business environments.

  7. Better Decision-Making: With real-time visibility, predictive analytics, and scenario simulations, business leaders can make data-driven decisions that improve operational effectiveness and business continuity.

Personal Reflection

Reflect on a time when delayed or inadequate information affected a decision you had to make. How might access to real-time data and the ability to simulate different outcomes (similar to the SAP Supply Chain Control Tower's capabilities) have altered your approach and the eventual outcome? Consider the value of agility and resilience in your reflection.

Pause here for a moment and take some time to jot down your thoughts on the personal reflection question. Once you've recorded your response, you'll have the opportunity to compare it with an answer from an expert in SAP Supply Chain. This exercise will give you insight into your understanding and how it aligns with professional perspectives.

Expert Response

As an experienced SAP Consultant specializing in the SAP Integrated Business Planning (IBP) Supply Chain solution, I recall a project where a client faced significant disruptions in their supply chain due to unforeseen supplier issues. The lack of real-time visibility and predictive insights made it challenging for them to quickly adapt and mitigate the impact on their operations. Decisions were made based on outdated information, leading to suboptimal responses and increased costs.

Had the SAP Supply Chain Control Tower been implemented, our approach would have dramatically shifted. With its real-time data and advanced analytics capabilities, we could have identified the potential for disruption early on. By leveraging the tool's scenario simulation features, we could have evaluated various strategies to address the supplier issue, such as finding alternative sources or adjusting production schedules in advance, thereby minimizing the disruption's impact.

The SAP Supply Chain Control Tower would have also enabled us to provide the client with a clear, comprehensive view of their entire supply chain. This visibility, combined with the ability to run real-time scenario simulations, would have empowered them to make informed, agile decisions, significantly reducing the disruption's negative effects on their operations.

This experience solidifies my belief in the transformative power of SAP IBP and the Supply Chain Control Tower. It serves as a prime example of how leveraging the right technology can provide businesses with the agility and resilience needed to navigate the complexities of today's supply chains.

Challenge Question

The following scenario presents a real-life situation that often arises in the world of supply chain management. So, it's time to put your knowledge to the test! Put on your thinking cap and tackle the questions below. After you've responded, take a moment to compare your answers with those of an SAP Supply Chain Expert. Are you ready? Let's go!

Real-World Example

You are the supply chain manager for a global manufacturing company that is facing a significant challenge. A critical component supplier has just announced an unexpected shutdown due to equipment failure, and you need to make a decision quickly to prevent production delays. You have the SAP Supply Chain Control Tower at your disposal.

Using what you've learned about the SAP Supply Chain Control Tower, answer the following.

  1. How would you use the tool's capabilities to assess the impact of the supplier shutdown on your production schedule?

  2. What features of the SAP Supply Chain Control Tower would allow you to identify alternative suppliers or solutions to mitigate the disruption?

  3. Describe a scenario simulation you might run to decide on the best course of action.

  4. Considering the tool's advanced analytics, what specific data insights would you look for to support your decision-making process?

Video Summary

Learn how to address a sudden supplier shutdown using SAP Supply Chain Control Tower. Discover the steps to assess the impact, identify alternative suppliers, simulate scenarios, and gain valuable data insights.

Artificial Intelligence (AI)

Leveraging Artificial Intelligence (AI) in SAP Integrated Business Planning

Artificial Intelligence (AI) plays a critical role in several modules within SAP Integrated Business Planning (IBP), enhancing them with machine learning capabilities. Let’s delve into the specifics of how AI is incorporated into these key modules:

  • SAP IBP for Demand: In the Demand module, AI specifically bolsters demand sensing and forecasting. Machine learning algorithms analyze historical sales data, future promotions, holiday trends, and other influential factors, refining the accuracy of future demand forecasts. It also assists in identifying and analyzing any potential outliers or anomalies, ensuring more reliable and accurate forecasting.
  • SAP IBP for Inventory: AI in the Inventory module identifies and optimizes safety stock levels. Machine learning techniques assess the demand and supply volatility, lead times, service levels, and other variable factors, providing a significant advantage in inventory optimization.
  • SAP IBP for Sales and Operations: AI-powered predictive analytics helps align business strategies, demand, supply, and financial goals, thus improving overall business efficiency and productivity. It also provides data-driven insights to make well-informed decisions regarding sales and operations planning.
  • SAP IBP for Response and Supply: Applying AI in this module aids in optimizing inventory and managing the production plans more flexibly. Machine learning predicts supply chain disruptions or material shortages by analyzing patterns and relations between different parameters. This predictive capability advises on optimal decisions, which helps mitigate the risk and reduce costs associated with excess inventory or potential supply chain disruptions. AI is especially beneficial for executing a supply plan in the short term, including the management of supply chain disruption and predicting delivery delays. The AI algorithms assist in predicting the order fulfillment and capacity allocation by analyzing historical patterns, thereby increasing supply chain responsiveness and customer satisfaction.
  • SAP IBP for Demand-Driven Replenishment: This module utilizes AI to minimize excess and obsolescence, maximize fill rates, and optimally deploy working capital by predictively modeling and managing supply chains based on actual consumption.
  • SAP Supply Chain Control Tower: This module utilizes AI to provides invaluable insights into supply chain operations, speedy identification of potential challenges, and aid in swift decision-making.

By combining machine learning and the capabilities of SAP HANA, these modules benefit from enhanced accuracy, predictive power, and increased efficiency. This remarkable combination empowers SAP IBP to transform vast quantities of data into actionable insights, aiding businesses in making well-informed decisions, enhancing the customer experience, and, most importantly, staying competitive in their respective markets in the long run.

Leveraging Artificial Intelligence (AI) in SAP Supply Chain Control Tower

AI plays a pivotal role in revolutionizing the capabilities of the SAP IBP Supply Chain Control Tower. It provides invaluable insights into supply chain operations, speedy identification of potential challenges, and aid in swift decision-making. Here's a detailed look at AI's crucial impact on the Supply Chain Control Tower:

  • Real-Time Supply Chain Insights: AI algorithms compile and analyze vast amounts of real-time data in the Supply Chain Control Tower, transforming it into actionable insights. For example, it can highlight customer orders that are at risk of being fulfilled late, allowing managers to take immediate action to resolve any issues.
  • Predictive Analytics and Forecasting: The Control Tower makes use of AI for predictive analytics, enabling businesses to anticipate future supply chain disruptions and prepare in advance. For instance, an electronics manufacturer that relies on components from overseas suppliers could use AI to predict potential supply disruptions caused by geopolitical issues, natural disasters, or public health crises.
  • Exception Handling: AI is used to predict and manage supply chain exceptions. For instance, if a company's AI algorithm identifies recurring issues with a specific supplier consistently delivering parts late, the system can flag this supplier as a potential risk and suggest finding alternate sources.
  • Supply Chain Risk Management: AI can model and evaluate numerous potential risks and scenarios. For instance, by analyzing patterns in past natural disasters, AI may predict future incidences, enabling contingency preparations, rerouting supplier sources if needed, and mitigating business disruption.
  • Collaborative Decision-Making: AI assists in providing data-driven recommendations in real-time and streamlines cross-functional collaboration. For example, if there's a sudden surge in demand, AI provides intelligent, data-backed recommendations, such as increasing production or tapping into reserve inventory, facilitating fast and efficient decision-making.
  • Performance Monitoring: The Control Tower can use AI to track Key Performance Indicators (KPIs) continually. For example, it can monitor delivery times and warn if too many shipments start to fall behind schedule, triggering further investigation and action to maintain customer satisfaction.

Through AI and advanced analytics, the SAP IBP Supply Chain Control Tower allows businesses to have complete visibility of their supply chain operations, effectively respond to potential disruptions, and act on data-backed decisions. By leveraging this state-of-the-art innovation, companies can significantly improve their performance, profitability, service levels, and enhance their competitive edge in the market.

SAP Standard Planning Areas

Sample Planning Areas

The SAP Integrated Business Planning for Supply Chain solution is delivered with sample planning areas, which can provide an excellent starting point for SAP IBP projects and for Proof of Concepts. These sample planning areas support planning on different time and data granularity. Of these sample areas, SAPIBP1 is the most comprehensive and widely used. The majority of expert business users, consultants, and others who are creating, changing, or extending a company planning model, will be referencing SAPIBP1 in one way or another.

Within SAPIBP1, a range of sample content for SAP Supply Chain Control Tower can be found. When copying the unified planning area, this sample content (exception management and analytics) can be copied by choosing the option Create New with Dependencies, and checking the box Copy Analytics and Alerts. This will support an integrated planning process that covers all aspects from demand planning and inventory to Sales and Operations planning and supply planning.

The following content types are copied:

  • Sample alert definitions

  • Sample alert subscriptions

  • Sample analytics charts

  • Sample dashboards

  • Sample supply chain network charts

  • Planner Workspaces with preconfigured workbooks

Using this option reduces manual configuration effort for the Best Practices processes.

Extending KPI Calculations to Support Specific Customer Needs

As all time-series-based planning processes run in sample planning area SAPIBP1 (unified planning area) and given the flexibility and how highly configurable SAP IBP is, it is recommended to configure company-specific KPI calculations in the planning area that was created from SAPIBP1 as a starting point.

Most standard delivered KPIs will be present in the copy of SAPIBP1 as well, as it is always possible to reference to other sample planning areas using the Sample Model Entities app.

For example, SAP IBP configurators may have a business requirement to report different aspects of a product above safety stock.

Principles of copying and creating planning areas from scratch, creating key figures, and using simple to advanced key figure calculations are covered in training - Discovering the Main Configuration for SAP IBP (IBP2300).

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