Describing the Day-to-Day Activities of Employees Working with SAP S/4HANA Service

Identifying Solutions for Service Processing from SAP

Working with Master Data and Organizational Structures in SAP S/4HANA Service

Executing Service Processes with SAP S/4HANA

Analyzing Service Processes with SAP S/4HANA

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Knowledge quiz

It’s time to put what you’ve learned to the test, get 4 questions right to pass this unit.

There are two correct answers.

You can assign service products and spare parts to a service request.

You can assign expense items to a service order.

You can only create a service order based on a service order quotation.

You have to release service products for billing before creating billing documents.

There are two correct answers.

Asset Performance Management

Customer Self-Service

Contract Management

Mobile Field Service

Choose the correct answer.

Technical object

Service profile

Sold-to party

Status

There are two correct answers.

Create warranty

Perform prechecks

Create service contract

Create repair order

Choose the correct answer.

A service request

A service contract

A service order quotation

A service confirmation

Learning