SAP SuccessFactors offers flexible solutions to help organizations manage core HR, time, payroll, employee benefits, and more:
SAP SuccessFactors Employee Central is a flexible, cloud-based human resources information system (HRIS) software that helps standardize HR processes globally and improve visibility to make better people-related decisions. Employee Central includes a number of capabilities:
Employee self-service empowers an organization’s people to quickly update their information and complete HR-related tasks.
Organizational structures help an organization and its employees visualize the total workforce with an interactive org chart that reflects the true structure of the organization.
Absence management facilitates time-off requests from any device and gives managers visibility into team absences.
Benefits administration assists in managing employee benefits across the globe while meeting unique country-specific requirements.
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Consolidated HR Data: SAP SuccessFactors Employee Central provides a single source of truth for HR data, ensuring compliance with global regulations and enhancing organizational efficiency and growth potential.
AI-Enabled Self-Services: Offers intuitive, AI-powered self-services and a Copilot experience to streamline HR tasks, improve employee experience, and alleviate the burden on HR teams from inefficient manual processes.
Real-Time Strategic Insights: Enhances strategic decision-making with prebuilt dashboards that provide real-time insights across the organization, harmonizing data across HR and business applications for optimal process efficiency.
The SAP SuccessFactors Employee Central Payroll solution enables timely and efficient payroll processing for your workforce. By automating and accelerating payment processing, it minimizes the risk of errors, and simplifies payroll management. Some features of Employee Central Payroll include:
Unified payroll management harmonizes payroll processes on a single platform to ensure employees are paid accurately and on time.
Automated payroll processing removes manual work with built-in retro calculations and off-cycle support.
Data-driven insights provide actionable payroll recommendations based on key insights and metrics.
Embedded localization simplifies operations and delivers accurate payroll with a solution localized in more than 50 countries and territories.
SAP SuccessFactors Time Tracking is a comprehensive time tracking solution that helps organizations manage the time and attendance needs of all types of employees while controlling labor costs and improving workforce productivity. Features of Time Tracking include:
Comprehensive time administration helps an organization improve employee time and attendance processes with auto-approvals, alerts, and embedded reporting.
Flexible time recording gives employees the option to record time from a desktop, through Microsoft Teams or Joule, SAP’s AI copilot, on a mobile device, or using a clock terminal.
Global and local coverage reduces compliance risk with configurations for local regulations, collective agreements, and company policies.
Integrated time and payroll ecosystem allows organizations to connect processes by using pre-delivered integrations with payroll systems from SAP.
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Integrated Time Tracking: SAP SuccessFactors Time Tracking offers a powerful, user-friendly solution that enhances productivity and compliance, fully integrated with payroll to ensure accurate employee compensation.
Tailored Workforce Experience: Provides diverse workforces with easy clock-in/out capabilities on any device, quick access to schedules and break allotments, and fosters compliance through real-time notifications, keeping employees engaged and productive.
Empowered Management and Compliance: Equips managers with quick cards for fast overtime approval, alerts for anomalies, and real-time reporting for better decision-making. Offers prepackaged and flexible configurations to ensure compliance with labor laws and regulations, avoiding costly penalties.
SAP SuccessFactors Employee Central Service Center is a comprehensive HR service delivery solution that provides an integrated knowledge base with personalized HR policy information and direct access to the HR help desk by e-mail or phone. Capabilities of Employee Central Service Center include:
Digital HR service delivery enables employees to contact HR through their preferred channel and empowers users with an integrated knowledge base.
HR ticketing routes HR tickets to the right agent and provides the information needed to quickly resolve issues.
Embedded analytics helps organizations gain insight into employee and HR agent interactions, common issues, and resolution quality.
Compliance reporting helps reduce compliance risk with predefined service-level agreement (SLA) reports.
SAP SuccessFactors Document Management Core is a centralized open document management system that allows you to store, manage, and create documents as part of the digital employee record in one place, increasing efficiency and reducing costs. Capabilities of the Document Management solution include:
Centralized document management allows organizations to store and manage employee documents from one place.
Simplified access to employee documents means organizations can locate employee documents quickly with full-text search and self-service functionality.
Compliance management supports legal and regulatory compliance with retention rules and employee file completeness checks.
Automated HR document generation uses predefined templates to create accurate and personalized employee communications.
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Centralized Document Management: With SAP SuccessFactors Document Management Core, manage HR compliance obligations efficiently by centralizing the storage and management of digital employee files, ensuring control and monitoring of document access and activity.
Role-Based Security and Compliance: Utilize SAP SuccessFactors' role-based permissions to protect sensitive employee documents from unauthorized access. An audit trail captures document activity history, allowing HR to demonstrate compliance and control to regulators.
Automated Retention and Completeness Checks: Create consistent retention and disposition policies with ease, applying document-specific retention rules to ensure regulatory compliance. Use completeness checks to automate tracking of required documents, alerting HR and employees of missing or expired documents, and enabling self-service uploads for compliance assurance.
SAP SuccessFactors Work Zone provides a personalized, modern, and intuitive digital workspace that provides relevant business insight and applications in one place. Capabilities of Work Zone include:
A digital workplace that gives employees a single-entry point to everything they need for work – applications, processes, and more.
Guided experiences that streamline complex processes spanning various departments and applications across the organization.
Collaborative workspaces break down barriers between teams, eliminate information silos, and promote areas of interest.
Personalized experiences simplify work with relevant content, recommendations, and insights at an individual level.
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Unified Work Experience: SAP SuccessFactors Work Zone creates an intelligent, unified work environment that simplifies access to necessary resources, enhancing employee productivity and engagement by consolidating disjointed systems into one platform.
Simplified Access and Personalization: Offers out-of-the-box tools and templates that simplify access to information, applications, and processes. Provides personalized guided experiences and recommendations, empowering employees to be more effective and efficient.
Enhanced Connectivity and Collaboration: Addresses the challenge of maintaining connections in geographically diverse organizations by providing access to relevant information, support, learning, and communities, fostering collaboration, communication, and an exceptional employee experience.