Sales, Service Fulfillment and Billing
- Solution Ordering, Sales Delivery, and Service Fulfillment are used for a seamless service and logistical process.
- Integration with advanced variant configuration allows for the implementation of complex product models.
- Supports introduction to new digital products (licenses, downloads, rights).
Process Optimization
- ERP system with best practice knowledge
- Integration of delivery processes with material inventory
- Integration to human resource for service planning
- Process integration to Financial General Ledger, Accounts Receivables, Revenue Recognition, and so on.
Cloud Platform Approach
- SAP S/4HANA Cloud is the native ERP for Sales, Services Management and Billing. SAP S/4HANA has a fast time to value as it comes with business processes that incorporate industry standard best practices.
- Updates are fully managed by SAP so you don’t need extensive IT resources or face disruption to the business.
- Provides ready to go APIs with supporting tools and documentation so you can easily integrate with other systems.
Summary
In this Unit, you have learned:
How to create an outbound delivery
How to create a service order for installation
What the key capabilities of SAP S/4HANA Sales, Service, and Billing are.
Now that you have a better understanding of the sales and service logistical fulfillment process, we’ll continue to the next step in the solution order process: subscription billing.