Unlocking Synergies by Combining Talent Management with SAP Business AI

SAP Business AI is aimed to make our business applications more intelligent, infusing AI technologies into our applications, including Joule, the copilot that truly understands your business.

Today’s complexity demands more than incremental fixes—it requires a bold shift to a new era of enterprise management. Systems of AI agents embedded into SAP applications and fueled by context-rich business data will make businesses unstoppable. Powered by accurate data from SAP and non-SAP sources, SAP’s unrivaled AI agents deliver a unique advantage in cross-function collaboration, leveraging integrated data to enable smarter decisions and transformative outcomes.

Think of each agent as a specialized AI service—finance, procurement, HR, or supply chain—constantly communicating and learning in real time. Unlike standalone bots, these agents work as a coordinated network, each taking cues from the others. A sudden shift in demand might trigger the supply chain agent to reallocate resources, the finance agent to update projections, and the workforce agent to recommend additional staffing. All of this happens simultaneously, connected by the unified data and solid applications provided by SAP.

The result is an enterprise that adapts on the fly, with AI-driven insights fueling decisions at every step. Processes that once took hours of back-and-forth now happen in moments, freeing people to tackle higher-value work and drive true innovation.

AI has upended the world of work as we know it. This past year, AI has dominated corporate discourse in terms of how it will transform the labor market, how it will drive productivity, and how it will need to be managed to prevent negative outcomes.

Watch the video to discover how AI is being used within the SAP SuccessFactors Talent Management solutions: Talent Management with AI

Video Highlights:

• SAP AI helps simplify and optimize processes, save time, and raise efficiency.
• Organizations need easy, real-time access to employee skills and qualifications.
• The Growth Portfolio uses AI to generate personalized recommendations for each employee based on the skills that they have, or the ones they want to develop.
• The employee can then use the Opportunity Marketplace to look for new growth and development opportunities that match their portfolio.
• Opportunity Marketplace shows AI-driven recommendations such as learning courses, mentor connections, and career opportunities.

As we learn more about generative AI and have more experience working with it, we have learned that generative AI won’t lead to widespread job loss; instead, employees who use generative AI will replace those who don’t. The work that organizations need to accomplish will stay largely the same. However, generative AI will continue to disrupt how that work is done. And employees need to see generative AI as a tool to help them complete work, rather than as a force to compete with for work. In this spirit, employees can improve their skills in prompt engineering and channel their expertise into these tools, working alongside them as a team.

Watch the following video to discover how AI can shape the future of learning and Talent Management, and explore current and upcoming innovations designed to improve experiences for everyone at work.

Video Highlights:

• Generative AI has sparked an unprecedented surge in AI innovation, driving transformation, enhancing efficiency, and generating cost savings.
• SAP SuccessFactors HCM uses a combination of deep learning AI, generative AI, and a natural language processing copilot Joule.
• Personalized AI-generated learning recommendations ensures employee focus on the skills that propel their careers and meet organization needs.
• Significant investments are being made in business AI to provide better experiences and new levels of productivity across learning and talent.

The most popular HR practices for an AI overhaul are recruiting and selection use cases. However, the use cases of AI, and particularly generative AI, to optimize HR functions continue to proliferate. Below are some of the specific solutions in the area of SAP SuccessFactors Talent Management that can help leverage AI.

• SAP SuccessFactors Recruiting can ensure an inclusive and skills-based approach to hiring by using generative AI to enhance job descriptions and recommend interview questions. It includes embedded AI to allow recruiters and hiring managers to create personalized job descriptions based on both SAP SuccessFactors data and external data.
• SAP SuccessFactors Learning can accelerate upskilling and reskilling initiatives by using talent intelligence to deliver learning recommendations based on what individuals have to, need to, and want to learn.
• SAP SuccessFactors Career and Talent Development can intuitively guide career and development experiences and forward-thinking talent planning with AI driven insights, skills data, and personalized recommendations to accelerate employee and organizational growth.

A valuable tool in the AI arsenal for learning is the Talent Intelligence Hub. The Talent Intelligence Hub is an SAP AI-driven skills foundation that helps employees understand their current skills, make top-down decisions to address gaps, and drive a bottom-up culture of dynamic talent development. The Talent Intelligence Hub is an open ecosystem in which data is integrated from third-party skills databases, as well as customer-specific data from SAP.