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Scrolling tab | Discovering the SAP Customer Experience Portfolio

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cleanFiles/bookmap_Discovering_the_SAP_Customer_Experience_Po_en-US_learning-sap-com_lsc-prod.zip (MMCP-DROPZONE) - 2025-02-28T07:12:08.000Z

Summarizing SAP's Cloud Strategy

Explaining the Role of SAP CX

Assessment

Introducing SAP and the Overall Portfolio

Explaining the Importance of Customer Experience

Discovering the Current Market Point of View of SAP CX

Differentiating SAP CX Solutions in the Market

Explaining Business Value Drivers and Benefits

Exploring the SAP CX Portfolio

Showcasing Scenarios of the SAP CX Portfolio

Illustrating Value Creation with the SAP CX Portfolio through Customer Examples

Introducing SAP Customer Experience

Exploring the End-to-End Overview of SAP Customer Experience

Showcasing the End-to-End Capabilities for the CRO with SAP Business Suite

Connecting SAP Customer Experience to End to End Processes

Analyzing the Value of SAP CX for Industries

Connecting SAP Customer Experience to Industries

Summarizing Key Products of SAP CX

Exploring the Key Products of the SAP Customer Experience Suite

Unlocking Synergies by Combining SAP Customer Experience with SAP Business AI

Unlocking Synergies by Combining SAP Customer Experience with SAP Sustainability

Maximizing the Value of SAP CX with RISE with SAP or GROW with SAP

Maximizing the Value by Pairing SAP Customer Experience with SAP Business Technology Platform

Maximizing the Strategic Value through Integration of SAP CX with the Clean Core Strategy

Integrating and Evaluating the Value of SAP Cross-Portfolio Components with SAP Customer Experience Portfolio

Discovering the SAP Customer Experience Portfolio

This learning journey is designed for you to discover the SAP Customer Experience solution area.

Take the quiz to assess your knowledge gaps and find links to relevant lessons if you need to refine your knowledge. You need to get 100% on the quiz to complete this learning journey.

Take Discovering the SAP Customer Experience Portfolio quiz