Differentiating Business Value Drivers and Benefits of Concur Tra

In 2022 SAP Concur and our partner IDC conducted in-depth interviews with worldwide organizations using SAP Concur solutions for business travel and expense management. Read the full report: "The Business Value of SAP Concur Solutions for Optimizing Travel and Expense Operations".

IDC’s analysis found that the organizations who took part in the report realized significant value from SAP Concur solutions by:

Fostering greater business efficiencies in travel and expense management and providing significant time savings for professional staff.
Increasing the productivity of finance and travel support staff responsible for processing business travel and expense reports.
Enabling business travel savings based on the easier implementation of and compliance with organizational travel policies while also minimizing data loss.

Business Value Highlights

The image shows improvements in business travel and expense management: 628% three-year ROI, 5.3 months to payback, $777,000 annual savings, 36% more efficient expense report handling, 54% less time to book trips, 43% less time to fill out expense reports, 48% more efficient users, 32% more employees following policies, and 65% more compliant expense reports.

Here are some specific ways SAP Concur solutions drive value for businesses who want to optimize the management of their travel and expense management process.

Customer Satisfaction	Global 99% Customer retention rate.
Productized SAP Integrations	SAP delivered & maintained integration with SAP S/4HANA, SAP ECC, SAP Business ByDesign, SAP Analytics Cloud, and SAP Task Center. Ongoing development of new integrations and alignment across SAP Cloud solution suite.
Global Solution	Native functionality for global tax regulations. travel allowances and per diems, and ESG compliance. Deployed in 150 countries and 30 languages. 24x7 global customer service support staff and offices.
Controls and Compliance	Streamline and simplify the VAT reclaim process. 62% more employees follow travel and expense policies. Reduce accidental and deliberate fraud. Reduce regulatory fines.
Spend Governance	Reduce maverick spend. Increase Accounts Payable efficiency. Reduce non-PO approval times. Visibility into spend as and when it happens.
Employee Experience	Easy-to-use mobile tools when travelers are on-the-go. Reduce the time that it takes to submit an expense report. Speed up reimbursement time. Consumer-like apps to enhance the travelers experience.
Agility and Resilience	SaaS solution that grows with a business. Transaction pricing to benefit all sizes of customer. Maximize rebates and corporate rates. Make VAT reclaim easier.
Easy Deployment	A typical implementation project is between 6-8 weeks.
The Expense Report that Practically Writes Itself	AI embedded throughout the porfolio. OCR technology to photo receipts, categorize the expense, and upload it automatically to an expense report. Travel preferences speed up travel booking.

Differentiating Business Value Drivers and Benefits of Concur Travel & Expense

SAP Concur Business Drivers

Business Value Highlights