<p>about your learning experience to help us improve.</p>

You've completed

bookmap_Positioning_Travel_and_Expense_Solutions_en-US_learning-sap-com_lsc-prod_batchid_466075.zip (BUILDER-INGRESS) - 2025-02-13T08:13:15.000Z

Unlocking Synergies by Combining Concur Travel & Expense with SAP Business Al

bookmap_Positioning_Travel_and_Expense_Solutions_en-US_learning-sap-com_lsc-prod_batchid_466076.zip (BUILDER-INGRESS) - 2025-02-13T08:14:21.000Z

<div id="content"><p tabindex="0">The recent wave of advances in generative AI (GenAI) has stoked enthusiasm, raised debate, and sparked bold thinking about the power of this revolutionary technology to reshape our world. SAP Concur is pairing these GenAI breakthroughs with our unrivaled access to travel and expense (T&amp;E) data and long track record working with AI to create enhanced, personalized experiences that no other T&amp;E company can provide.</p><p tabindex="0"></p><p tabindex="0">AI is essential to achieving our vision of a world where travel and expenses practically manage themselves.</p><p tabindex="0"></p><p tabindex="0">Learn more about how AI supercharges all SAP Concur solutions in the next video.</p><div class="note"><div class="noteTitle"><span class="noteIcon"><img title="Note" src="/icons/note.svg"></span><span class="noteTitleText">Note</span></div><div class="noteBody">This video mentions solutions like Concur Invoice which aren't covered in this learning journey. For more information on these solutions, please visit our <a target="_blank" href="https://www.concur.com/en-us/invoice-management">website.</a></div></div><div class="kalturaVideoLessonWrapper"><div aria-label="" class="kalturaVideoLessonContainer" data-testid="video" id="1_j5luowdz"></div></div><div tabindex="0"><h3>Let's summarize what you've learned:</h3></div><div class="formalblock"><ul style="list-style-type:disc"><li tabindex="0">SAP Concur integrates advanced AI, including generative AI and machine learning, to revolutionize travel and expense management, aiming to create systems where travel and expenses manage themselves.</li><li tabindex="0">AI-powered features such as ExpenseIt for automated receipt data capture and categorization, Intelligent Audit for enhanced compliance and fraud detection, Verify for accurate expense reporting, and Concur Invoice and Concur Request for streamlined invoice and spend request processes.</li><li tabindex="0">AI solutions not only boost efficiency by reducing manual effort but also provide deeper insights, enhancing decision-making and ensuring policy compliance across organizations.</li><li tabindex="0">New features like Request Assistant use generative AI to provide pretrip budget estimates, simplifying the process for business travelers by predicting costs based on travel details, and AI flight recommendations offer personalized, policy-compliant flight options based on user preferences and booking patterns.</li></ul></div></div>

SAP Concur and AI Solutions

Discovering Travel & Expense Solutions

<div>Discover how SAP Concur leverages AI technology to revolutionize travel, expense, and invoice solutions, enhancing efficiency, providing deeper insights, and ensuring policy compliance across organizations.<br><br># This description was auto-generated #</div>

SAP Business AI for SAP Concur 

AI technology has been the backbone of our travel, expense, and invoice solutions, solidifying our leadership in the market for the past decade. One is SAP Concur's AI Strategy. We are combining the latest advancements in generative AI with our extensive customer data and extensive machine learning experience to harness AI in ways that are unparalleled in the travel and expense industry. By bringing these elements together, we take another step closer to our vision of a world where travel and expenses practically manage themselves. Let's take a look at some of the innovative solutions currently powered by artificial intelligence and machine learning within SAP Concur. Expense it automatically captures receipt data from an image of the receipt and categorizes expenses. It uses machine learning to predict payment and expense types. It can even detect corporate cards by identifying the last four digits on a receipt. Plus, using generative AI Expenseit can automatically itemize complex hotel receipts. Intelligent audit enhances compliance and expense policy adherence. Backed by our global team of auditors and smart technology, your business can drive compliance, identify potential fraud, and minimize workloads for your team. Verify leverages AI to simplify and ensure accuracy in expense reporting. Verify uses intelligent technology to enhance and automate processes, give your auditors more visibility into spending, and protect your company's bottom line. Concur Invoice automates invoice management, reducing manual effort. With Concur Request, customers can automate and simplify spin requests and approvals. And ConcurRequest makes it easy to drive policy compliance, speed up processes, and better manage spending. These AI-powered solutions not only boost efficiency, but also provide deeper insights, enhancing decision-making capabilities, and ensuring policy compliance across your organization. Next, we will discover use cases that demonstrate the significant impact of integrating generative AI with SAP Concur. ConcurRequest provides visibility into total trip costs before any spend happens, and now with Request Assistant using generative AI, we're building a new process to create pre-trip budget estimates. Often when planning a business trip there is the question of how much the trip is going to cost. Today, the user first needs to search for flight costs on Concur Travel. Then they need to research the costs for the hotel and car rental. But with Request Assistant, a new generative AI feature of ConcurRequest, the user enters their travel dates, destination, and the services they want to include in the request, and Request Assistant proposes expected costs. The user can review the estimate and make adjustments to it, like refining the flight class or number of stops. The estimated costs are automatically added to the request as expected expenses, saving users time that would have been spent researching costs and entering the details themselves. As the feature evolves, it will incorporate specific policy information and SAP concurred data to further enhance the estimates and create an even more personalized experience. Using generative AI, we have improved accuracy and automation of hotel itemization within This dramatically decreases the amount of time users spend manually entering data from these types of receipts and overall simplifies the process and decreases the rejection rate of expense reports. AI flight recommendations will provide suggestions for policy-compliant flight options that the user is most likely to pick based on their booking patterns, loyalty information, and many more factors. factors. Recommendations at this stage will only apply to flights and only factor in loyalty preference and time duration. The user experience will be the same as today, except now flight results will be sorted based on those two factors. With all personalization we offer, we aim to always have an explanation on why an option is recommended.