Managing Accounts Receivable Operations

Objective

After completing this lesson, you will be able to realize the key functions of accounts receivable and post incoming payment

Accounts Receivable

While Trent is enjoying his new bicycle, the business processes at the Bike Company are still in full swing.

Once the sales department has completed their tasks: creating the sales order, managing outbound delivery, and organizing the billing document, Greg steps in.

Accounts Receivable

Greg leads the Accounts Receivable function in the Finance Department, handling a variety of important tasks. He manages incoming customer payments for products or services provided and confirms accurate invoice entry in the accounting system. Greg's responsibilities also include periodic activities such as sending balance confirmations to customers, preparing for payment cycles, and rectifying down payments and invoice corrections.

Ready to see how financial management with SAP S/4HANA combines accuracy, coordination, and speed, creating an efficient business process?

Start the video below, to get more insights from Greg.

Customer Business Partner

Greg explains to Trent how customer master data in Accounts Payable is managed by the Business Partner tool in SAP S/4HANA. He shares that when he wants to create a business partner for Accounts Receivable, he simply assigns the 'FI Customer' role to the Business Partner.

Greg can then create general master data and Financial Accounting data at the company code level. One significant advantage that Greg points out to Trent is that once this general data is created at the client level, it becomes available to all company codes and even other SAP solutions. In this way, there is no need to repeat data entry for each company code. "This smooth cross-functional flow is a major benefit of our system," Greg adds.

Financial Account data for Accounts Receivable that is specific to each company code is maintained in the company code views. This includes the following data:

  • Reconciliation Account
  • Payment Terms
  • Dunning Terms

If a Business Partner already exists in the SAP system, Greg states, he can assign the Business Partner Role FI Customer and maintain the master data that is required.

The image shows an example of a business partner of type customer with the roles FI Customer an Customer assigned. You also maintain company code and sales area specific settings.

Both the accounting (FI-Accounts Receivable) and the sales departments (SD) of our organization use business partner master records. By storing customer master data centrally, we can access this data throughout the Bike Company, and avoid the need to enter the same information again.

This is also helpful to avoid inconsistencies in master data by maintaining them centrally.

For example, if the address of Rapid Riders changes, we will only have to enter this change once, and our accounting and sales departments will always have the updated information.

Trent is now turning his attention to the Order-to-Cash process, specifically the Billing process. In the SAP system, sales organizations hold legal responsibility for sales.

Now, let's move forward with the Bike's journey. Colette is already there waiting for Trent, ready to update him on the progress.

Work with Accounts Receivable

Support Greg in displaying the balance of the customer and check whether you can find any values on it. Help him post and incoming payment and analyze the impact of the payment on the customer line items.

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