/
Browse
/
Learning Journeys
/
Exploring the Lead to Cash Business Process in SAP Customer Experience
/
Discovering the Intelligent Enterprise
Discovering the Intelligent Enterprise
Introducing the Intelligent Enterprise
10 mins
Describing the Major Business Processes Within the Intelligent Enterprise
10 mins
Identifying the Solutions in the SAP Customer Experience Portfolio
10 mins
Quiz
Exploring the Use of Artificial Intelligence in SAP CX
Examining the SAP Lead to Cash Business Process
Interpreting the Contact to Lead Stage
Summarizing the Lead to Opportunity Stage
Interpreting the Opportunity to Quote Stage
Explaining the Quote to Order Stage
Discussing the Order to Cash Stage
Giving an Overview of Lead to Cash Variations
Putting it All Together
Knowledge quiz
It's time to put what you've learned to the test, get 5 right to pass this unit.
1.
Which of the following best defines the Intelligent Enterprise by SAP?
Choose the correct answer.
A traditional business model that separates business operations and experiences.
A model that uses advanced management solutions, a business technology platform, and integrated applications to align experiences with operations.
A model that functions with separate siloed business operations and applications.
A model that primarily focuses only on customer experiences and not business operations.
2.
Which ones are the major business processes within the Intelligent Enterprise by SAP?
There are two correct answers.
Source to Pay
Onboard to Work
Design to Operate
Manufacture to Deliver
Source to Buy
3.
Which of the following are commonly used SAP backends for SAP Customer Experience solutions?
There are two correct answers.
SAP ERP
SAP SuccessFactors
SAP S/4HANA
SAP Ariba
SAP Fieldglass
4.
Identify the right stages in the Lead to Cash business process.
There are two correct answers.
Lead to Quote
Contact to Lead
Opportunity to Quote
Quote to Cash
Lead to Contact
5.
Which ones are members of the current SAP Customer Experience Portfolio?
There are two correct answers.
SAP Concur
SAP CPQ
SAP Emarsys Customer Engagement
SAP Field Service Management
SAP Service Cloud
6.
What does BTP stand for in the context of SAP's Intelligent Enterprise, and what is its function?
Choose the correct answer.
Business Task Process - a process in the Intelligent Enterprise architecture.
Basic Transition Plan - a guide to implement SAP software.
Business Technology Platform - a technology platform for data and analytics, AI, application development, automation, and integration.
Base Token Price - a Pricing method in SAP.