Knowledge quiz

It’s time to put what you’ve learned to the test, get all the questions right to pass this unit.

Q1.
A customer would like to implement the Lead to Cash process where high-value targeted accounts can be identified, engaged, and transitioned into potential customers. This customer information should then be shared with the Sales teams to create further interactions with these customers. Which of the following SAP Lead to Cash stages are used in SAP Customer Experience?
There are three correct answers.
Q2.
Which of the following stages are included in the SAP Lead to Cash process?
There are three correct answers.
Q3.
You want to optimize the relationships with your customers. Which of the following solutions can support your intention?
There are three correct answers.

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