Describing SAP Signavio within Business Transformation.

Objectives

After completing this lesson, you will be able to:
  • Learn benefits of SAP Signavio in Business and Solution Process Transformation
  • Learn SAP Signavio offering for Process Analysis and Mining
  • Learn SAP Signavio offering for Process and Journey Modeling
  • Discover SAP Signavio Solutions for Process Governance Execution
  • Explore how SAP Signavio Process Collaboration Hub supports Process Transformation Management and Collaboration
  • Explore possibilities of Value Acceleration, Business Transformation Manager, and benefits of Artificial Intelligence with SAP Signavio

Process Transformation

SAP Signavio

SAP Signavio is a paid software-as-a-service subscription. It enables businesses to effectively select and streamline their processes in the most efficient manner.

A diagram of SAP Signavio Process Transformation Suite with three elements for optimizing business processes: the software suite itself, a structured transformation methodology, and value accelerators that provide ready-made content. Together, these components enable AI-powered transformations

Business transformation programs require the following components:

  • Solutions (the right software).
  • Methodology (a structured approach to transformation).
  • Value accelerators (sets of content and best practices) that can help organizations start easily, identify the innovation paths that are open to them, avoid errors and reworking and ultimately accelerate time to value.

SAP Signavio provides organizations with everything they need to succeed in their business transformation programs, including:

  • A complete suite to support business transformation: SAP Signavio Transformation Suite.
  • Transformation methodology.
  • A collection of ready to use value accelerators that will guide them all along the transformation journey.

SAP Signavio Process Transformation Suite

This image illustrates the components of the SAP Signavio Process Transformation Suite, featuring process and journey modeling, process analysis and mining, and process governance with automation.

The SAP Signavio Process Transformation Suite is an end-to-end process management solution that gives companies the ability to understand, improve, and transform all their business processes – fast and at scale.

SAP Signavio solutions reduce the time taken to deliver value from your intelligent process mining initiatives,allowing you to find improvement areas faster, act based on recommendations while speeding up your time to adapt to process changes with an end-to-end process orientation.

In addition, SAP Signavio Process Transformation Suite allows you to model processes and journeys based on common standards, driving collaborative efforts, customer excellence strategies and more! 

Changing the way everyone thinks within the organization about processes is the key to a resilient and sustainable businesses.

SAP Signavio Process Transformation Suite

A flow representation of SAP Signavio Process transformation

​Process analysis and mining

Complete process analysis and mining for enterprise transformations and operational excellence programs.

Process and journey modeling

Standardized process and journey management, simulation and modeling.

Process governance and automated execution

Maintain organizational and regulatory compliance of all documented processes.

Process transformation management and collaboration

Collaborative planning, management and execution of transformations.

Value acceleration and artificial intelligence

Speed up time to value and increase the quality of output with pre-built sets of content and generative AI.

Process Analysis and Mining

SAP Signavio's Solutions for Process Analysis and Mining

This image displays a visual representation of SAP Signavio's process flow analysis. It includes a dashboard showing the performance metrics of the Purchase order creation to invoice receipt creation process, with statistics like 100%, 85%, and 54% process completion rates. Two flowchart diagrams are overlaid, illustrating the detailed mapping and structure of different process workflows. The image highlights process performance insights and visualization of key business processes.

SAP Signavio solutions reduce the time taken to deliver value from your process mining initiatives, allowing you to find improvement areas faster, act based on recommendations while speeding up your time to adapt to process changes with an end-to-end process orientation.

The SAP Signavio Process Transformation Suite offers process analysis and mining solutions for enterprise transformations and operational excellence programs.

SAP Process Insights: Allows you to quickly locate and prioritize process improvement potential for specific SAP solutions.

SAP Signavio Process Intelligence: This solution can fully embrace a data-driven approach to discover, analyze, and mine your end-to-end processes.

Challenges:

  • Visibility into actual operations.
  • Inefficiencies in business processes (delays, long lead times).​​
  • Process compliance.
  • Understanding the root cause of an issue.
  • Visibility into areas of improvement​.

Benefits:

  • Gain visibility into the real process execution and process inefficiencies​​.
  • Get recommendations for improvements.​​
  • Pinpoint improvement potential and decide upon transformative changes​​.
  • Gain visibility into process paths that lead to cumbersome experiences.

SAP Signavio Process Insights

This image showcases a dashboard from SAP Signavio's Process Insights, focusing on the process flow from Purchase order item creation to invoice receipt creation. It displays performance metrics such as 100%, 85%, 54%, and 23% completion rates for different process steps. Additionally, it highlights blockers (14 in total), a 49% completion rate, and an average of 20 days to process completion.

Leverage data: Make data-driven decisions about which business areas to prioritize for improvement.

Get insights fast: Updates happen daily.

Process flows: The number of available process flows increases with every release.

For all customers on ECC or S/4 HANA systems, SAP Process Insights is the starting point in accordance with a transformation project or continuous improvement projects.

With SAP Process Insights you "reduce time to insights" and make data-driven decisions about which business areas to prioritize for improvement.

Main Capabilities include:

  • Process flows.
  • Performance indicators.
  • Powerful drill-down functionality.
  • Correction recommendations.
  • Innovation recommendations.
  • External and internal benchmarks.

For all customers on ECC or S/4HANA systems SAP Process Insights is the starting point in accordance with a transformation project or continuous improvement projects.

With SAP Signavio Process Insights you reduce time to insights and make data-driven decisions about which business areas to prioritize for improvement.

SAP Signavio Process Intelligence

A dashboard from SAP Signavio's Process Intelligence tool, specifically within the Process Discovery section. The main part of the screen contains a flowchart or process map, representing a sequence of activities or events in a business process, with interconnected nodes

With SAP Signavio Process Intelligence you can uncover process inefficiencies for improved operations and identify opportunities to change and innovate by running process mining investigations.

Get full visibility into your process reality: Support internal transformations and efficiency programs, and improve the way you operate.

Uncover opportunities with process mining: Leverage ready-to-use insights, standard metrics, and powerful data querying capabilities to uncover process inefficiencies, reducing your time to insights.

Blend process and experience analytics: Spot inefficiencies and problems hitting top and bottom lines by blending process and experience analytics in one single framework.

Understand the process variants that exist in your organization: Validating your gut feelings with data and helping you understand process dynamics in your organization, comparing different ways your processes are executed.

Run conformance checks:  To compare the real process execution to your designed process models.

Measure and monitor your performance with visualization widgets and metrics:  Leverage standard metrics or define new  metrics that matter for your business (number of open invoices, cycle times, customer satisfaction scores or certain SLAs you must meet), create dashboards and monitor your performance, measuring it against your objectives at any time.

To optimize your business processes, you need a clear picture of how your processes run.   SAP Signavio Process Intelligence provides you with full visibility on what is currently happening in your processes. Directly generated from your event log data, process discovery  provides you with a graphical representation of your process, exactly as it was executed, making it easy for you to identify long cycle times, most common process paths, main activities, stakeholders and their behaviors.

Process and Journey Modeling

a dashboard or interface related to SAP Signavio, which is used for process modeling, management, and analysis within business processes

SAP Signavio solutions visualize the input and out of individual processes based on a standardized process practice. You can visualize and share process and journey models throughout the entire organization improving alignment and early buy-in, which on the long run ensures the success of any transformation or innovation project.

The SAP Signavio Process Transformation Suite offers process and journey modeling for enterprise transformations and operational excellence programs.

SAP Signavio Process Manager: Capture, document, compare, and simulate your process portfolio.

SAP Signavio Journey Modeler: Design customer journeys and connect with processes.

Challenges:

  • Potential improvements to existing processes to be more efficient and achieve broader alignment across the organization​.
  • Need for transparency into various stages of a customer journey and processes that are involved in the steps with least satisfaction​.
  • Confidence that processes are being adhered to in a compliant way.

Benefits:

  • Understand who does what, when and how within a process.
  • Identify the inputs and outputs of individual processes.
  • Standardize process practice, help ensure high quality of modeling standards, and educate your organization​.
  • Leverage the wisdom of the crowd and involve key stakeholders.
  • Conform to your governance standards with process approval workflows.
  • Visualize the journeys of your customers, suppliers, and employees.

SAP Signavio Process Manager

a screenshot of the SAP Signavio Process Manager interface

Process modeling: Design and model your business processes collaboratively.

Analysis and simulation: Analyze your processes and mitigate business risks using reports. Simulate the impact of changes prior to implementation.

Transparency: Provide a transparent overview of the process landscape.

With Sap Signavio Process Manager it provides a easy process modeling and validation and you benefit from a Simplified, comprehensive process modeling using the editor.

  • You can model processes in an easy way for process owners and business users without modeling knowledge.
  • you can build process modeling standards choosing from multiple process modeling languages and
  • achieve process transparency

SAP Signavio Process Manager is a comprehensive cloud-based solution that enables organizations to:

  • Collaboratively model business processes
  • Simulate processes
  • Compare processes
  • Outline process interconnections
  • Create a shared understanding
  • Generate process reports for analytics, alignment, and governance purposes

SAP Signavio Process Manager is a comprehensive solution that enables organizations to document, model, design, and simulate processes, as well as outline their interconnection to create a shared understanding with increased performance at scale.

SAP Signavio Journey Modeler

Tthe SAP Signavio Journey Modeler interface, specifically illustrating a journey from Prospect to Advocate.EXT

Connect processes with journeys Integrate operational and experience data with journeys.

Design journey models Benefit from an intuitive journey modeling environment.

Comment and collaborate Collaborate on modeling journeys, get feedback on your journeys, and comment on a single step, a stage, or the whole journey.

With SAP Signavio Journey Modeler you can design customer experience driven journey models within minutes. It blends customer-centric imperatives with operational excellence, delivering a solid connection between journeys, processes, and data to make continuous experience improvements.

A customer journey model is a combination of a tabular industry-standard journey map and business process models, metrics, IT systems, and organizational units linked to each step of the customer journey.

There are 12 different types of elements you can use in your journey model: persona, journey stage, text, image, touch points, sentiment, external data widgets, linked journeys, linked processes, IT systems, organizational units, and process intelligence widgets.

Process Governance and Automated Execution

screenshot of the End to End process dashboard in SAP Signavio

Challenges:

  • Definition of overall guidelines of the process management.
  • Compliance with internal and external governance requirements.
  • Transparency into the maturity of a documented business process.
  • Error-prone and repetitive manually executed processes.

Benefits:

  • Maintain organizational and regulatory compliance of all documented processes.
  • Get approvals from key stakeholders on all documented processes.
  • Maintain process relevance and maturity with regular process reviews.
  • Scale up your workflows as your business grows – no code needed with SAP Build Process Automation.

Govern the lifecycle of processes, risks, and controls while building workflows quickly and at scale with SAP Signavio process governance and workflow execution.

Establish 360-degree process governance with approvals

  • Intuitively configure and trigger workflows for collaborative improvement.
  • Scale up your workflows as your business grows – no code needed.
  • Schedule process maturity assessment for process owners and help ensure compliance.
  • Use simple drag and drop form builders for accelerated user experience.

SAP Signavio Process Governance

Lower the cost of change for regulatory requirements.

A screenshot of the SAP Signavio Process Governance

Process review: Review the critical processes for auditing and compliance

Maturity assessment: Assess the maturity of the processes to find potential for improvement and prepare for auditing.

Process release management: Maintain a compliant and approved process content repository.

SAP Signavio Process Governance is used in combination with SAP Signavio Process Manager.

With SAP Signavio Process Govenance start automating your process approvals and publishing processes.

You can set up process owners, risk owners, and quality managers and their respective tasks by choosing process attributes.

You can then map and notify these users through attributes for process approval, risk and controls assessments, and maturity assessments.

SAP Build Process Automation

Automate more simply, more quickly, and more confidently.

Several dashboards of the SAP Build Process Automation

SAP Signavio Process Collaboration Hub

Process Transformation Management and Collaboration

The image displays a dashboard from SAP Signavio, specifically focused on a project titled Boost Working Capital. The interface shows that the project status is marked as In Progress. Key details include: Insights: 14 Value Analysis: 1.1M Members: Icons representing members involved.

Challenges:

  • Lack of visibility into and understanding of company-wide and locally defined processes and best practices​.
  • Misalignment on crucial transformation activities in the organization​.
  • Disjointed analysis and identification of local inefficiencies.
  • Difficulty in identifying where to start in complex systems and process landscapes.

Benefits:

  • Utilize published processes to inform and train employees on process execution.
  • Align with key stakeholders by sharing process changes and improvements​.
  • Curate process-related content for specific audiences – such as functions and departments.
  • Have full visibility on your entire process landscape.
  • Single source of truth for process knowledge.

Benefit from a 360-degree view of your process landscape, from documentation to analysis and key metrics.

  • Align the entire organization on published procesess.
  • Bring process owners and business users together in one interface.
  • Curate process content for specific audiences helping them to focus on what matters to them.

With SAP Signavio Process Collaboration Hub, you can provide access to all SAP Signavio solutions for process experts and professionals from one single location.

SAP Signavio Process Transformation Manager

The image shows a dashboard from SAP Signavio's Process Collaboration Hub, focusing on a project titled Boost Working Capital.

SAP Signavio Process Transformation Manager can

Drive centralized and collaborative improvements: Effortlessly find and capture insights within SAP Signavio and surface them in one central place.

Make value-driven decisions: Collaboratively manage and prioritize transformation initiatives with a complete overview of your initiative landscape with the associated insights.

Quantify delivered value through continuous improvement: Identify how to get started and realize the need to improve by comparing against industry and peers and set the performance baseline for your transformation.

The image presents an overview of the SAP Signavio Process Transformation Manager, illustrating a step-by-step process for transformation management.

Here’s an overview of SAP Signavio Process Transformation Manager capabilities and how they empower you to bridge the gap between insights and action effectively.

Explore and Discover Opportunities:

  • Quickly identify opportunities within your organization using ready-made improvement initiatives.
  • Address business problems based on your business context with standardized content.

Centralized Insights:

  • Capture insights from SAP Signavio, including Process Insights and Process Intelligence, and soon from external sources.
  • Centralize insights in one place to identify improvement areas and create initiatives.
  • Define key details such as what actions to take, start dates, and who is involved.

Benchmarking Analytics:

  • After identifying opportunities and insights, utilize benchmarking analytics to compare performance against leading industry peers.
  • Set performance baselines for your transformation and estimate the financial impact of improvements through value analysis.

Collaboration and Task Management:

  • As a transformation manager, collaborate and align with stakeholders across the organization using lightweight task management tools.
  • Continuously monitor, measure, and evaluate the progress and impact of your transformation initiatives.
  • Foster a culture of continuous improvement by regularly assessing outcomes.

SAP Signavio Process Collaboration Hub

The image shows an interface from the SAP Signavio Process Collaboration Hub, specifically a section titled Manage Production Orders.

The SAP Signavio Process Collaboration Hub supports

Collaboration: Achieve a detailed 360-degree view of your process landscape, complete with analytics and key metrics.

Sharing & communication: Review, publish, and share your process documentation with key stakeholders.

Monitoring: Provide feedback and propose improvements to relevant processes.

Collaborate in a 360-degree view

Benefit from a 360-degree view of your process landscape, from documentation to analysis and key metrics.

You can publish diagrams to inform your organization about important processes, increasing alignment between process owners and the rest of the company.

By creating and sharing navigation maps, you can guide employees through key process-related information and metrics.

With SAP Signavio Process Collaboration Hub, you can provide access to all SAP Signavio solutions for process experts and professionals from one single location.

The image shows an interface from the SAP Signavio Process Collaboration Hub

Benefit from a 360-degree view of your entire process landscape– documentation, analysis, and key metrics. Publish diagrams to inform the entire organization about important processes. Create and share navigation maps to guide employees through key process-related information and metrics. Provide access to all SAP Signavio solutions or process experts and professionals from one single location.

Value Acceleration and Artificial Intelligence

The image shows a dashboard interface from SAP Signavio focused on leveraging AI to generate insights for business processes.

Challenges:

  • Defining the starting point of your transformation.
  • Delays due to lack of alignment or understanding of current situation.
  • High customizations, errors, reworking and lack of understanding of what best practices look like.

Benefits:

  • Avoid the complexity of starting from scratch by leveraging pre-built content based on expert knowledge.
  • Speed up every phase of transformation with dedicated content for enterprise architecture design, process design and modelling, analysis, mining and deployment.
  • Act confidently, by adopting best practices and solutions that are proven by domain experts.

SAP Signavio Value Accelerators

SAP Signavio Value Accelerators: Achieve Faster Results with Confidence in Outcomes

a dashboard from SAP Signavio's Process Collaboration Hub, displaying various end-to-end processes and their associated scores.

Comprehensive support to transformation: SAP Signavio Value Accelerators serve you throughout your transformation, from strategy to operations. For example:

  • You can more easily scope your project with strategic objectives, goals, business capability and solution maps and reference architectures
  • You can accelerate your time to analysis with data extractions and transformation templates, process flows, metrics, performance indicators, dashboards
  • Preconfigured process models can help you design your processes better and faster
  • You can accelerate time to action and deployments by applying product best practices and innovation recommendations as well as solution processes with links to executables, configurations, test scripts, set up instructions and more

Designed for your processes and industry Lead to cash, idea to market, plan to fulfill, source to pay, finance, and much more: SAP Signavio Value Accelerators are designed to support your core processes and highest-impact use cases. Industry-specific versions are also available that serve the needs of your specific sector such as Retail, Utilities, Oil and Gas, and Energy.

Collective knowledge from SAP and partners SAP Signavio Value Accelerators embed the collective knowledge from thousands projects delivered by SAP and partners. To be elevated to the dimension of "accelerator", any asset is tested and enriched by domain experts, meaning that adopting SAP Signavio Value Accelerators you can act confidently, and you are always exposed to the latest and greatest practices.  Implementation times and costs are more predictable as you apply proven best practices that are a best match to your solutions.

SAP Signavio Value Accelerators

​SAP Signavio Value Accelerators are sets of content that are specific for a theme – such as a business objective, process, product, industry and can be consumed/integrated with SAP Signavio solutions.

  • Capability maps and reference architectures.
  • Business process models.​
  • Ready to use metrics​, dashboards and data transformation templates.
  • Innovation and correction recommendations.
  • Best practices, deployment details and localization requirements for SAP products.​
  • Connectors, integrations, other technical enablers and more…

SAP Signavio offers an open program for partner collaboration, meaning that value accelerators can also be delivered by partners who are innovators in their specific domain. Together with our partner ecosystem, we represent a world-class community of process, technology, and industry experts who work side by side with our customers, share best practices, and continuously shape new ideas and solutions that respond to your evolving needs.

The Benefits:

  • Access best practices from SAP and SAP partners that are innovators in their domains.
  • Leverage SAP partner accelerators linked to knowledge from SAP experts.
  • Benefit from a simplified, seamless experience that addresses your needs in one centralized place via SAP Signavio Process Explorer.

SAP Signavio Process Explorer references SAP’s partners value accelerators and best practices, providing indications on how to get them.

a process transformation framework divided into two main phases: Fast Time to Insight and Fast Time to Adapt.

SAP deliver value accelerators and best practices supporting each phase of the transformation or improvement journey

  • You can speed up your discovery phase and more easily scope your project with strategic objectives, goals, business capability and solution maps and reference architectures.
  • You can accelerate your time to analysis with data extractions and transformation templates, process flows, metrics, performance indicators, dashboards.
  • Preconfigured process models can help you design your processes better and faster.
  • And finally, you can accelerate time to action and deployments by applying product best practices and innovation recommendations as well as solution processes with links to executables, configurations, test scripts, set up instructions, enablement.

A value accelerator can contain one or more of the content assets.

Process AI for SAP Signavio Solutions

Screenshots of SAP Signavio and Process AI

Process Recommender

Generating recommended process models.

SAP Signavio, AI-assisted Process Recommender  

​ Obtain preconfigured process models based on a database of 5,000 best practices from SAP.  Move fast from initial exploration to process design and narrow down hundreds of options to those that best match your business.

Key benefits include: ​

  • Instant recommendations based on best practices.​
  • Accelerated process model design.
  • No need for consulting-heavy services to define the first process draft to start the modeling activity.

Performance Indicators Recommender

Generating recommended process performance indicators

SAP Signavio, AI-assisted Performance Indicators Recommender 

Obtain instant recommendations on process performance indicators (PPIs) that are relevant to your business process and problems.  Move from problem space to a measurement approach with no effort by leveraging a repository of thousands KPIs and PPIs.

Key benefits include: 

  • Instant recommendations based on best practices:
  • Simple connection between business problem, affected process and relevant metric to be measured:
  • Self-service approach to define initial process monitoring framework:

Process Analyzer (Text to Insights)

Natural language to obtain immediate insights.

SAP Signavio, AI-assisted Process Analyzer (Text to Insights)  

​ Empower users with any skillset to ask questions in natural language and receive immediate insights that can inform business decisions.

Key benefits include:

  • Correlation and anomaly detection consumable by business users.
  • Democratized approach to process mining.
  • Increased accuracy and relevance of the analysis output based on business user prompts.

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