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cleanFiles/bookmap_Discovering_the_SAP_Sales_Cloud_Version_2_en-US_learning-sap-com_lsc-prod.zip (MMCP-DROPZONE) - 2025-03-26T09:29:40.000Z

Working with the Mobile App

<div id="content"><div class="parentsection"><div class="section"><img style="max-width:900px;max-height:none" class="image 1_1_landscape" title="Overview SAP Sales Cloud Mobile Application" alt="Overview SAP Sales Cloud Mobile Application" src="/service/media/C4H47B_2405_en-US_media/C4H47B_2405_en-US_images/Unit 6 C1.png" tabindex="0"><p tabindex="0">The SAP Sales Cloud Version 2 mobile application provides you access to data which enables sales teams to gain customer insights, collaborate with teams, communicate better with business networks, and make informed decisions right from their mobile devices.</p><p tabindex="0">&nbsp;</p><p tabindex="0">For more information on using the mobile application, see the SAP Sales Cloud mobile application, guide on SAP help portal</p><a target="_blank" href="https://help.sap.com/docs/CX_NG_SALES/1abd67e71d224ec8a8aa7dffb080106e/aa1d5dbd0a824166aaea424b172454ed.html?locale=en-US">https://help.sap.com/docs/CX_NG_SALES/1abd67e71d224ec8a8aa7dffb080106e/aa1d5dbd0a824166aaea424b172454ed.html?locale=en-US</a><p tabindex="0"><strong>Using the&nbsp;SAP Sales Cloud mobile application, you can do the following:</strong></p><ul style="list-style-type:disc"><li tabindex="0">View, create, and manage appointments with your customers on the go.</li><li tabindex="0">Access activity information on the calendar via day/week and agenda views.</li><li tabindex="0">View, create, manage, and execute actions and activities on guided selling, leads, etc.</li><li tabindex="0">Get the latest insights and transactional, account, and customer data.</li><li tabindex="0">Access activity and transactional data via native iOS and Android widgets.</li><li tabindex="0">Tailor and configure each workspace with content relevant to you through various configurations.</li></ul></div></div><div class="parentsection"><div class="section"><div tabindex="0"><h3>SAP Setting up the SAP Sales Cloud Mobile Application</h3></div><p tabindex="0">In this video, you will learn about so setting up the SAP Sales Cloud Mobile Application :</p><div class="kalturaVideoLessonWrapper"><div aria-label="" class="kalturaVideoLessonContainer" data-testid="video" id="1_pjswm1ls"></div></div></div></div></div>

SAP Sales Cloud Mobile Application

<div id="content"><div class="parentsection"><div class="section"><p tabindex="0">To efficiently work with the SAP Sales Cloud Mobile Application, it's essential to understand its user interface. The following video provides a comprehensive walkthrough, guiding you through key navigation elements, essential features, and best practices for seamless usage. Watch the video to enhance your workflow and make the most of the mobile experience.</p><div class="kalturaVideoLessonWrapper"><div aria-label="" class="kalturaVideoLessonContainer" data-testid="video" id="1_58xaj5es"></div></div></div></div></div>

Navigating the UI in SAP Sales Cloud Mobile Application

Exploring SAP Sales Cloud Version 2

Setting up the SAP Sales Cloud Mobile Application

Hello. In this video,  you’ll learn about Setting up  the SAP Sales Cloud mobile application. Sales employees can perform many actions on  the SAP Sales Cloud mobile application.  Some of the key features that can  be performed are: Manage opportunities via Guided Selling. Global search functionality makes all mobile  entities easy to find and process. Perform end-to-end workflows such as creating  leads and progressing them. Add related entities, schedule appointments,  and manage one mobile calendar. Convert transactions into successful deals. See highlights for leads and the tasks    you need to manage for the day as interactive  charts from the home page. Get a quick overview of the opportunities closing the current month,  and upcoming activities. Business users must download  the mobile application for SAP Sales Cloud  at either the App Store for Apple iOS  or Google Play Store for Android.  When the application is opened on the  mobile device for the first time,  it shows highlights of the application. Using their SAP Sales Cloud Version 2  account data, the user will: First enter the tenant U.R.L,  with the Username, and then the Password.  Next, choose “Sign In.”  Then set up a passcode for the application,  ensuring the passcode is easy to remember.  Then choose Continue.  Finally, they will confirm the passcode,  and then choose Done. An Optional step is to Enable biometrics of  Face ID or Touch ID  based on the device being used.  This can be used every time you log in. Unlike desktops, mobile devices  are at greater risk of being lost or stolen.  You must use the security features provided by  your mobile device platform.  Use an additional, sufficiently long,  Personal Identification Number or PIN  to lock the device.  Ensure there is adequate protection for your  business data by using a strong password  for device access.  As an additional security measure,  the application is encrypted with a passcode.  The passcode should fulfill  the following conditions:  a minimum length of eight characters.  contains at least one letter in lower case,  one in upper case, and a number.  This passcode is used to enable Biometrics of  Face ID or Touch ID on the device  to protect the securely stored login data.  If you're unable to login using face or touch ID,  you are asked to enter the passcode.  Mobile devices must be compatible  with the application,  for that reason the two operating systems  supported are Android 11 and above  and iOS 16 and above.  With the SAP Sales Cloud Version 2  mobile application,  you can access many of the functions  that have been tailored to business on-the-run.  Changes made on your mobile devices  are automatically updated in the system over  the internet, online, and in real-time. Mobile solutions connect to  SAP Sales Cloud Version 2  in the same way as desktop browsers do.  The same URL, username, and password  authentication are used. The business roles that are assigned to  business users are respected  on mobile devices. The mobile client complies  with the password policy set by the server.  Access from mobile devices is enabled  by connecting to the back-end system  using HTTPS2. After watching this video,  you now know how to synchronize  business users and their business data.  Thanks for watching.

Navigating the User Interface of  SAP Sales Cloud’s mobile application:  After logging into the mobile app,  users can always see the bell icon  with notifications and the Quick Create button  positioned at the top right of the screen.  Notifications will alert sales representatives  of important new information,  such as new leads coming in  for them to pursue. The Quick Create button is always visible   in the mobile application. A sales rep can create opportunities,  leads, tasks, appointments, contacts,  sales quotes, visits, accounts,  and log calls from here.  The SAP Sales Cloud  mobile app's home page  allows sales representatives to see  the most important information  when they open the app.  It can also be configured  to show different cards focusing on  leads, tasks, and opportunities.  Global Search allows you to search  through the solution using free text.  Shown search results contain  all relevant entities matching the search text.  Guided Selling lists all opportunities  assigned to a sales representative,  their expected values, statuses,  opportunity score, and more.  These fields and the header  can be configured to show sales reps  the most important opportunity information.  Reps can filter and search for  their own or all opportunities,  by accounts, close dates,  sales cycle and phases, and status.  Advanced filtering options are also available  to narrow down opportunities  based on a set of attributes.  Under more, sales reps can choose the entity  they want to explore  and the settings for their mobile application.  Sales Quote has a standard header  and field assignment.  These fields can be configured  by the administrator.  Some of the key capabilities of  Sales Quote in the mobile app are:  To view and manage  sales quote details on the go.  To view and edit  sales quote header information.  To manage and plan activities  around a sales quote.  To manage and add involved parties  to a sales quote.  To add internal and customer notes  to a sales quote or  to view and add attachments.  Sales teams can use Visits  to help them plan and record site visits  and related activities on mobile devices.  Reps can use tools like surveys and tasks  to capture the results of their visits.  Phone calls can be logged easily,  Phone calls can be logged easily,  with call information filled in automatically.  Sales Representatives can send surveys  from the application and also  save surveys as a draft  and return to them later.