Troubleshooting Missing Corporate Card Transactions

If the expenses you've created are not appearing on the screen, you must troubleshoot the missing transactions. To see how this can be done, follow the next steps.

1. Select Play to start the preceding video. TIP: You can turn on closed captions and change the audio speed here in the embedded player control bar.
2. Open the step-by-step guide: Troubleshooting Missing Transactions Tip Sheet.
3. Sign into https://www.ConcurSolutions.com and follow the Tip Sheet steps to complete this task. You can toggle between the Tip Sheet and Concur Expense or view them side-by-side while you perform the tasks.

(Having trouble signing in? Review Unit 1, Lesson 2 of this learning journey or this SAP Concur Community article: Why can't I sign into the SAP Concur tool?.)

During this unit, you learned how to:

• Work with Expense Assistant
• Create a New Expense Report
• Add Card Transactions to an Expense Report
• Work with Available Receipts
• Add an Out-of-Pocket Expense to an Expense Report
• Copy an Expense (Line Item)
• Itemize Nightly Lodging and Personal Expenses
• Allocate Expenses
• Add Attendees and Attendee Groups to a Business Expense
• Enter Personal Car Mileage
• Troubleshoot Missing Transactions

If you found this unit to be informative and helpful on your way to mastering Concur Expense, join us in taking the next unit in this Learning Journey: Outlining the Expense Report Process.