Filtering by Group

Objective

After completing this lesson, you will be able to filter the search results by group

What Are Groups?

Groups are used to organize users for functionality and regulatory reasons. The user’s group assignment determines how the system behaves for that user.

Note

A user can only be assigned to a single group.

Groups are typically created by country. For example, users in the U.S. may have different travel rules and options than users in Germany or the UK.

In the Request Processor tool, groups can be used to filter the results of any query you run, whether ad-hoc or saved query.

Note

You can only filter by one group at a time.

How to Filter by Group

In this example, you will see how to use group filters to only see requests by U.S. users, then only UK users, and, finally, clear all filters.

Steps

  1. Search for all requests.

    Screenshot showing entering the * and selecting the Go button.
    1. Type * in the search field.
    2. Select the Go button.

  2. Start the filter process.

    Screenshot showing the selection of the Group button.

    Select the Group button.

  3. Filter by the U.S. group.

    Screenshot showing the selection of the U.S. group.
    1. Select US.
    2. Select the OK button.

  4. Examine the results, and start the next filter.

    Screenshot showing the filtered results and the selection of the Group button.
    1. Notice that the query results only show requests from U.S. users.
    2. Select the Group button.

  5. Filter by the UK group.

    Screenshot showing the selection of the UK group.
    1. Select UK.
    2. Select the OK button.

  6. Examine the results, and start to clear the filters.

    Screenshot showing the filtered results and the selection of the Group button.
    1. Notice that the query results only show requests from UK users.
    2. Select the Group button.

  7. Clear the filters.

    Screenshot showing the clearing of the filters.
    1. Select Clear Selections.
    2. Select the OK button.

Result

Screenshot showing the filters have been cleared and all requests are displayed.

All filters have been cleared.

How to Filter by Group

Now that you've seen the steps on filtering by group, watch the following video for a demonstration.

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