Many companies have multiple processors who may like to work differently. We’ve already seen how each processor can create their own queries, choose what columns are returned by their queries, and what order those columns appear. The preferences area allows each processor to shape their experience within the processor tool.
There are three different preferences that can be set:
- Default Query
- Allows you to choose a query from the list of queries available in the Run Query menu to be your default query. This query will automatically run each time you access the Request Processor tool, saving you a few clicks.
- Rows in List
- Allows you to control how many search results appear on each page. You can choose between 10, 25, and 50. Processors at larger companies with more data might want to choose a higher value.
- Open Next Request in List After Workflow Change
- If activated, this setting instructs the system to automatically open the next request in your queue after you take a workflow action on the current request. For example, if you have five requests pending processor review. The second request automatically opens when you have approved the first one.
