Approving Requests

Objective

After completing this lesson, you will be able to demonstrate how to approve a request.

Request Approval

  • By default, approvers will receive an e-mail when a request is added to their approval queue.
  • If integrated with Concur Travel, prompt approval of requests is critical to minimize cost fluctuations of travel itineraries.

Steps

  1. Open the Request to Approve

    Select the approval from the Required Approvals option to open the approval.

    Select the request to approve from the Approvals tile.

  2. Open the Request Header

    Select the Request Details dropdown menu to view details related to Request Header, Request Timeline, and Audit Trail.

    Select Request Header from the Request Details dropdown.

  3. Review the Header

    The Edit Request Header page is displayed,

    Review the details and then select Close or Cancel.

    Note

    Depending on the configuration, approvers may be able to make changes during the approval process.

  4. Open an Expense

    The request for Sales Trip to Chicago is displayed.

    Select an expense to open.

  5. Review the Expense

    The transportation expense is displayed in detail.

    Review the details and then select Cancel. Repeat this action to review all of the expenses.

    Note

    • Depending on the configuration, approvers may be able to make changes during the approval process.
    • In some cases, the details may contain detailed travel information from Concur Travel.

  6. Take an Approval Action

    The sub-steps under More Action button are displayed.

    You can use the Approve button to approve the request. Additional options can be found under the More Actions dropdown. In this example, we will approve the request.

  7. Confirm the Approval

    The Confirm pop-up appears to approve the request.

    Select the Yes button to confirm the approval of the request.

Result

This request has been approved and will continue to the next step of the approval process. Repeat this process for any other requests in your approval queue.

Now that you've practiced approving a request, we will take a brief look at the Request Processor tool.

Log in to track your progress & complete quizzes