Reviewing the List of Requests Pending Your Approval

Let's take a closer look at the key details of the approval process for Concur Request. Here are the important points to keep in mind:

• All users expected to approve a request must have the Can Approve Requests checkbox selected on their profiles.
• In some special cases, a user could also be made an Authorized Approver or Cost Object Approver, giving the approver the ability to approve only in certain cases, based on the details of a request. This course will not go into that level of detail.
• By default, approvers will receive an e-mail when a new request is added to their approval queue.
• In most cases, the system is configured to send the approver reminder e-mails if they take too long to approve a request.
• Approvers will always have the ability to approve a request, send it back to the user for corrections, or manually route the request to more approvers when needed.
• If a request is sent back to the user, it must go through the entire approval process again, upon resubmission.

If a user is assigned the Request Approver role, the SAP Concur home page includes tiles for Required Approval and Approvals.

The Required Approvals tile shows the user the number of approvals in their approval queue. This number includes ALL items pending their approval: requests, expense reports, invoices, and trips. The user can select this tile to see the detailed list of those items.

The Approvals tile shows the user the number of approvals in their approval queue as well as a high-level summary of a few of them.

The user can select See All to see a detailed list of those items.

The user can select a specific item to see the details of that particular item.