Overview
SAP is committed to providing knowledge resources and self-help tools, empowering you to independently resolve issues. Throughout this lesson, we'll focus on applying product knowledge for self-service and case prevention. By the end of the lesson, you'll be well-prepared to utilize support resources effectively. Join us on this journey to enhance your expertise in SAP support.
You can access documentation on every SAP product via the SAP Support Portal, or directly from the SAP Help Portal.
Here, you will find product guides, configuration and implementation guides, installation and upgrade guides, product release notes, supported platforms, and more.
Benefits
- Finding your own solution is much quicker than waiting for an answer via a support case.
- Knowledge is power. Become an expert by learning about the product on your own terms.
Access
Information about SAP software is available from the SAP Help Portal—covered in a lesson in this course—as well as the following sources.
SAP Learning Journeys are structured visual guides designed to help you complete the learning path for a particular SAP solution.
Support by Product pages contain support for specific products, so you don't need to search numerous SAP websites for this content.
Read more about the support by product pages on the Support by Product overview page.
SAP Learning Hub is where you can build skills with online training. Learn your way, in your own time, with 24/7 access to training and social learning from SAP that is relevant to your role.
Relevant Links
SAP Knowledge Base Article 1921704 – knowledge sources for all SAP software products.