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Getting Started with Support from SAP (Support Accreditation)

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Unit 1

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Using Self-Service Support to Prevent Cases

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8 Lessons

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28 mins

After completing this unit, you will be able to:

  • Identify Support Issues
  • Identify SAP for Me key capabilities
  • Integrate support into the product with Built-In Support
  • Explain the role and features of SAP Support Portal
  • Discuss the benefits of engaging with SAP Community
  • Access product knowledge in SAP Support
  • Use knowledge base to prevent cases
  • Resolve issues with troubleshooting and diagnostic tools

Record of Achievement

Pass all the quizzes and receive a digital badge

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Getting Started with Support from SAP (Support Accreditation)

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