Watch the following video to learn about the Procurement of Services solution process.
The Service Purchasing and Recording solution capability enables an efficient and cost-effective streamlined process for procuring services.
The highly automated processes for service procurement allow you to efficiently manage the entire lifecycle of service procurement, from sourcing and contracting to ordering, delivery, and invoicing. The solution process enables you to monitor service fulfillment in real-time and supports monitoring purchase order items with an analytical list page.
The solution process supports standard items for planned lean services and limit items for unplanned lean services. It also allows the recording of used consumable materials along with the performed service in the service entry sheet.
Lean services can be purchased in the same way as materials using SAP Fiori apps, such as Manage Purchase Orders, Manage Service Entry Sheets - Lean Services, and Create Supplier Invoice. These apps enable a lean service procurement process equivalent to the procurement of materials.
Planned services are services whose nature and scope are known to you before you create the service purchase order.
Unplanned services mean services that cannot be specified in detail because their precise nature and scope are not initially known or services you do not wish to plan for various reasons.
The process can start with a purchase requisition manually created or triggered from a service order, which is then converted to a purchase order. It can also start directly with a manually created purchase order with the required service. You can decide if a goods receipt is required, allowing you to record the performed services by creating a service entry sheet. Each service entry sheet references one purchase order. This purchase order can consist of standard items for planned lean services or limit items for unplanned lean services. The service entry sheet can be subject to approval, or it can be automatically approved. Once the service is performed and the service entry sheet is approved, the supplier invoice can be created upon receiving the invoice from the supplier. You can create the supplier invoice based on the purchase order document or use the service entry sheet as the reference document. Once the supplier invoice is posted, the payment processing can start.
The following diagram shows the key process flow of procurement of services.
You can find the complete Solution Process Flow on Process Navigator - SAP for Me: