Lesson Overview
At the conclusion of this lesson, you will be able to understand the reversal process in convergent invoicing for billing and invoicing processes.
Business Example
The customer contests an invoice, because the service was only partially available due to a technical defect. The invoice that you created in unit 5 is selected and reversed. The billing document is reversed as well. The selection of billable items should be reduced, and billing and invoicing restarted.
Invoicing Reversal and Billing Reversal
Overview of Invoice Reversal
Process Information: Invoicing Reversal
Topic | Content |
---|---|
Process | Invoicing Reversal |
Invoice Function | REVERSAL |
Business Example | A Print Service Corporation customer receives an invoice, but his printer was broken, so he contests the invoice and does not want to pay the invoice amount. Print Service Corporation wants to define an invoicing reversal process to handle claims. |
Customizing | Create Additional Invoicing Process with Invoicing Function REVERSAL |

When you reverse an invoicing document, the following actions are performed:
Create a new document.A reversal invoicing document is created. This corresponds to an exact copy of the invoicing document to be reversed, but has the number of the reversed invoicing document in the document header in the field REVERSEDDOC. The number of the reversal document is defined in the header of the reversed invoicing document in the REVERSALDOC field.
Reference the reversed document.The number of the reversal document is defined in the REVERSALDOC field in the reference table DFKKINVDOC_S of the invoicing document to be reversed.
Reverse the FI-CA documents posted with the invoicing document.Scenario 1: The FI-CA posting documents posted during the creation of the invoicing document are reversed.
Create new invoicing orders for source documents.One invoicing order DFKKINV_TRIG is created for a subsequent new invoicing per source document.

When you reverse an invoicing document and the open item was already cleared, the following actions can be performed:
Reset payment clearing.
Create a new document the same as scenario 1.
Reference the reversed document the same as scenario 1
Reverse the FI-CA documents posted with the invoicing document.
Scenario 2: If FI-CA postings have already been cleared by a payment, for example, this clearing can be automatically reset in the invoicing reversal. You can influence the behavior of the invoicing reversal for items that have already been cleared in customizing.
The system behavior in this scenario can be influenced in customizing. The following process design options are available:
No automatic clearing reset.
Automatic clearing reset.
Partial automatic clearing reset.
Executing the Reversal Process
- Individual processing transactions that create/reverse invoices for a business partner or contract account
- Invoicing a single billing document (FKKINV_S).
- Reverse a single invoicing document (FKKINV_REV_S).
- Mass processing transactions that create invoices for a business partner interval or contract account interval
- Invoicing in FI-CA (FKKINV_M).
- Reverse invoicing documents (FKKINV_REV_M).
- Invoicing mass processing transactions that can be carried out in parallel
- Invoicing (FKKINV_MA; mass activity type 2600).
- Reverse invoicing documents (FKKINV_REV_MA, mass activity type 2610).
You can access the invoicing transactions from the SAP Easy Access menu under Accounting → Financial Accounting → Contract Accounts Receivable and Payable → Convergent Invoicing → Invoicing Documents.
Alternatively you can go to the SAP Fiori launchpad section Invoicing; the apps for reversal you find in section Correction. The invoicing transactions for parallel processing use the FI-CA mass activity function.
The mass activity is the key under which the type of mass activity is defined with the related tax attributes. In customizing, you can access the settings for the different mass activities under the technical settings for contract accounts receivable and payable in Contract Accounts Receivable and Payable → Technical Settings → Prepare Mass Activities.
Reversal Invoicing Process
- Invoicing transactions require the specification of posting parameters:
- Posting date.
- Document date.
- Reconciliation key (specification only required for individual run, otherwise assigned by system).
- Invoicing transactions can be started as a simulation run.
- The individual creation can be run in expert mode.
- For mass and parallel processing, a reconciliation key is created automatically and closed after processing is completed.
- For mass and parallel processing you can define the runtime end (time and date) and control the log output. You can suppress success messages.
The figure highlights facts about invoicing and invoicing reversal.

Customizing for reversal
Financial Accounting → Contract Accounts Receivable and Payable → Integration → Invoicing → Invoicing Reversal → Basic Settings for Invoicing Reversal.

You can find the basic customizing of invoicing reversal under Financial Accounting (New) → Contract Accounts Receivable and Payable → Convergent Invoicing → Invoicing → Documents → Invoicing Documents → Invoicing Reversal → Basic Settings for Invoicing Reversal.
In this activity, you define for each application area and invoicing process how the system behaves in the following situations for reversals.
You define jointly for individual and mass processing:
Whether the reversal date is to be adjusted if the posting period is already closed.
Whether a print document is to be created for a reversal.
Whether, when clearing is reset, a new open item is created or the amount is posted to a clarification account.
You define separately for individual and mass processing:
Whether to permit a reset of the clearing or partial clearing of an item created in the invoicing document to be reversed.
Whether the clearing reset also has to be confirmed in dialog.
Whether collective invoicing documents may be reversed if they have been cleared.
Whether invoicing documents may be reversed if they have been included in a collective bill.
Financial Accounting → Contract Accounts Receivable and Payable → Integration → Invoicing → Document Account Assignment → Invoicing Documents → Maintain Document Types for Invoicing

If you want to allow invoicing reversal for an invoicing process, you need to activate the additional invoicing function REVERSAL for the process, and define which document type should be used.