Describing Invoicing Reversal and Billing Reversal

Objectives

After completing this lesson, you will be able to:
  • Understand reversal of invoicing documents
  • Understand reversal of billing documents

Invoicing Reversal and Billing Reversal

Lesson Overview

At the conclusion of this lesson, you will be able to understand the reversal process in convergent invoicing for billing and invoicing processes.

Business Example

The customer contests an invoice, because the service was only partially available due to a technical defect. The invoice that you created in unit 5 is selected and reversed. The billing document is reversed as well. The selection of billable items should be reduced, and billing and invoicing restarted.

Invoicing Reversal and Billing Reversal

Overview of Invoice Reversal

Process Information: Invoicing Reversal

TopicContent
ProcessInvoicing Reversal
Invoice FunctionREVERSAL
Business ExampleA Print Service Corporation customer receives an invoice, but his printer was broken, so he contests the invoice and does not want to pay the invoice amount. Print Service Corporation wants to define an invoicing reversal process to handle claims.
CustomizingCreate Additional Invoicing Process with Invoicing Function REVERSAL
The figure illustrates the possible scenario 1 for reversing invoicing documents.

When you reverse an invoicing document, the following actions are performed:

  1. Create a new document.A reversal invoicing document is created. This corresponds to an exact copy of the invoicing document to be reversed, but has the number of the reversed invoicing document in the document header in the field REVERSEDDOC. The number of the reversal document is defined in the header of the reversed invoicing document in the REVERSALDOC field.

  2. Reference the reversed document.The number of the reversal document is defined in the REVERSALDOC field in the reference table DFKKINVDOC_S of the invoicing document to be reversed.

  3. Reverse the FI-CA documents posted with the invoicing document.Scenario 1: The FI-CA posting documents posted during the creation of the invoicing document are reversed.

  4. Create new invoicing orders for source documents.One invoicing order DFKKINV_TRIG is created for a subsequent new invoicing per source document.

The figure illustrates the possible scenario 2 for reversing invoicing documents.

When you reverse an invoicing document and the open item was already cleared, the following actions can be performed:

  1. Reset payment clearing.

  2. Create a new document the same as scenario 1.

  3. Reference the reversed document the same as scenario 1

  4. Reverse the FI-CA documents posted with the invoicing document.

Scenario 2: If FI-CA postings have already been cleared by a payment, for example, this clearing can be automatically reset in the invoicing reversal. You can influence the behavior of the invoicing reversal for items that have already been cleared in customizing.

The system behavior in this scenario can be influenced in customizing. The following process design options are available:

  1. No automatic clearing reset.

  2. Automatic clearing reset.

  3. Partial automatic clearing reset.

Executing the Reversal Process

Individual processing transactions that create/reverse invoices for a business partner or contract account
  • Invoicing a single billing document (FKKINV_S).
  • Reverse a single invoicing document (FKKINV_REV_S).
Mass processing transactions that create invoices for a business partner interval or contract account interval
  • Invoicing in FI-CA (FKKINV_M).
  • Reverse invoicing documents (FKKINV_REV_M).
Invoicing mass processing transactions that can be carried out in parallel
  • Invoicing (FKKINV_MA; mass activity type 2600).
  • Reverse invoicing documents (FKKINV_REV_MA, mass activity type 2610).

You can access the invoicing transactions from the SAP Easy Access menu under AccountingFinancial AccountingContract Accounts Receivable and PayableConvergent InvoicingInvoicing Documents.

Alternatively you can go to the SAP Fiori launchpad section Invoicing; the apps for reversal you find in section Correction. The invoicing transactions for parallel processing use the FI-CA mass activity function.

The mass activity is the key under which the type of mass activity is defined with the related tax attributes. In customizing, you can access the settings for the different mass activities under the technical settings for contract accounts receivable and payable in Contract Accounts Receivable and PayableTechnical SettingsPrepare Mass Activities.

Reversal Invoicing Process

  • Invoicing transactions require the specification of posting parameters:
    • Posting date.
    • Document date.
    • Reconciliation key (specification only required for individual run, otherwise assigned by system).
  • Invoicing transactions can be started as a simulation run.
  • The individual creation can be run in expert mode.
  • For mass and parallel processing, a reconciliation key is created automatically and closed after processing is completed.
  • For mass and parallel processing you can define the runtime end (time and date) and control the log output. You can suppress success messages.

The figure highlights facts about invoicing and invoicing reversal.

Illustration of the required objects in the customization of the Invoicing Reversal Process.

Customizing for reversal

Financial AccountingContract Accounts Receivable and PayableIntegrationInvoicingInvoicing ReversalBasic Settings for Invoicing Reversal.

Screenshot of the customizing activity Basic Settings for Invoicing Reversal.

You can find the basic customizing of invoicing reversal under Financial Accounting (New)Contract Accounts Receivable and PayableConvergent InvoicingInvoicingDocumentsInvoicing DocumentsInvoicing ReversalBasic Settings for Invoicing Reversal.

In this activity, you define for each application area and invoicing process how the system behaves in the following situations for reversals.

You define jointly for individual and mass processing:

  • Whether the reversal date is to be adjusted if the posting period is already closed.

  • Whether a print document is to be created for a reversal.

  • Whether, when clearing is reset, a new open item is created or the amount is posted to a clarification account.

You define separately for individual and mass processing:

  • Whether to permit a reset of the clearing or partial clearing of an item created in the invoicing document to be reversed.

  • Whether the clearing reset also has to be confirmed in dialog.

  • Whether collective invoicing documents may be reversed if they have been cleared.

  • Whether invoicing documents may be reversed if they have been included in a collective bill.

Financial AccountingContract Accounts Receivable and PayableIntegrationInvoicingDocument Account AssignmentInvoicing DocumentsMaintain Document Types for Invoicing

Explanation of a detail in the customizing activity for invoicing reversals.

If you want to allow invoicing reversal for an invoicing process, you need to activate the additional invoicing function REVERSAL for the process, and define which document type should be used.

Reversal of Billing Documents

Scenario 1

The figure describes a possible scenario in reversing billing documents: the deletion of the invoicing order.

For a billing reversal, the system considers whether the billing document to be reversed was already invoiced.

When you reverse a billing document that has not yet been invoiced, and no postings were made in contract accounts receivable, the following actions are performed:

  1. Create a new document.

    A reversal billing document is created. This corresponds to an exact copy of the billing document to be reversed, but has the number of the reversed billing document in the document header in the REVERSEDDOC field . The number of the reversal document is defined in the header of the reversed billing document in the REVERSALDOC field.

  2. Reference the reversed document.The number of the reversal document is defined in the REVERSALDOC field in the reference table DFKKINVDOC_S of the billing document to be reversed.

  3. Delete the invoicing order.The reversal also deletes the original invoicing order so that the reversed document can no longer be invoiced. In the header of the billing document, the system sets the Invoicing Order Deleted indicator.

  4. Set the status of the billed items.The status of the billed items can be set to billable excepted or billable.

Scenario 2

The figure illustrates a second scenario.

When you reverse a billing document that is already invoiced, and postings have been made in contract accounts receivable, the following actions are performed:

  1. Create a new document.

    A reversal billing document is created. This corresponds to an exact copy of the billing document to be reversed, but has the number of the reversed billing document in the document header in the REVERSEDDOC field . The number of the reversal document is defined in the header of the reversed billing document in the REVERSALDOC field.

  2. Reference the reversed document.

    The number of the reversal document is defined in the REVERSALDOC field in the reference table DFKKINVDOC_S of the billing document to be reversed.

    If the billing document was already invoiced and postings have already been made in contract accounts receivable and payable, the billing reversal reverses the billing document.

  3. Create a new invoicing order for the reversal billing document.

    The original invoicing order no longer exists, because the billing document has already been invoiced. Therefore, the system creates a reversal billing document. To clear the postings in contract accounts receivable and payable, the reversal billing document contains offsetting items for clearing the items to be reversed. At the same time, the system creates a new invoicing order, so that the reversal billing document and the related offsetting items can be posted.

Invoicing process Z1 and billing process BIDA are reversible.

Reverse Invoicing and Billing Process

Business Example

The customer contests an invoice, because the service was only partially available due to a technical defect. The invoice that you created in unit 5 is selected and reversed. The billing document is reversed as well. The selection of billable items should be reduced, and billing and invoicing restarted.

Exercise Options

To perform this exercise, you have two options:

  1. Watch the simulation: to start the simulation, choose Start Exercise in the figure below.
  2. Perform the steps, as described below.

Task 1:

Steps

  1. Reverse the invoice with Reversal Reason 01 Incorrect Invoicing

    Reverse your invoice from unit 5. In the SAP Fiori launchpad choose tile Reverse Invoicing Documents in section Correction (Corresponding back-end transaction FKKINV_REV_S).

    If you have forgotten the invoicing document number, select invoicing documents with contract account CA## as the selection criterion. The system displays a list of reversible invoicing documents.

    You might have to choose a reconciliation key.

    1. In the SAP Fiori launchpad choose tile Reverse Invoicing Documents in section Correction (Corresponding back-end transaction FKKINV_REV_S).

      Enter the number of the invoicing document to be reversed.

      Alternatively you can use your contract account and business partner as selection criteria for invoicing documents to be reversed.

      Run the reversal invoicing process.

  2. Activate your Billing Process BP## for reversal.

    1. Go to CustomizingConvergent InvoicingBillingBilling DocumentsReversalMake Specifications for Billing Processes.

    2. Enter your Billing Process BP## and press Enter.

    3. Choose New Entries.

    4. Select Reversal allowed and press Enter.

    5. Choose Save.

  3. Reverse the billing document.

    Reverse one of the source billing documents from the reversed invoicing document with reversal reason "01 different aggregation necessary".

    In the SAP Fiori launchpad choose the tile Reverse Billing Documents in section Correction (Corresponding back-end transaction FKKINVBILL_REV_S).

    The result is the reversal billing document number.

    Where is the reference between the reversal document and the original billing document?

    1. Reverse one of the source billing documents from the reversed invoicing document.

      In the SAP Fiori launchpad choose the tile Reverse Billing Documents in section Correction (Corresponding back-end transaction FKKINVBILL_REV_S).

      Enter the billing document number, or use contract account CA## as the selection criterion and select one billing document.

      Enter Reversal Reason: 01

      The result is the reversal billing document number.

      Choose ProgramExecute.

      Select the billing document.

      Choose Continue.

      Analyze the log and write down the number of the reversal billing document.

      Display the billing document and look at the entry in the Revers. Doc field.

  4. Analysis of billing worklist.

    The billed items of the reversed billing document have the status billable excepted. Find them in the billing worklist and restore them. Go to the Display Billable Items app in the SAP Fiori launchpad (Corresponding back-end transaction FKKBIXBIT_MON).

    1. Billed items of the reversed billing document have the status billable but excepted. Find them in the billing worklist and restore them.

      Go to the Display Billable Items app in the SAP Fiori launchpad (Corresponding back-end transaction FKKBIXBIT_MON).

      Status:billable excepted
      Contract Account:CA##

      Select your items and choose Restore.

      Billable items are no longer excepted, but have an exception history. Go back and select billable items in the billing worklist, and note the exception flag for the billable items.

      The items are billable again.

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