Creating Triggers in SAP CPQ

The Formula Builder also manages triggers, which execute specific actions when certain conditions are met. They are a way to automate activity in the CPQ system based on certain events.

For example, consider two attributes, unit of measure and length. Length can be defined by centimeters or inches by setting the unit of measure to one of these two values. If you later decide to change the unit of measure, the length field must be reset before entering a new one. Triggers allow one attribute to affect others when something occurs that generates an event.

• Triggers also perform actions when an event occurs on a product attribute.
• Triggers are defined by an individual attribute.
• Triggers can be entered manually or by using Formula Builder.
• Triggers run before rules, so rules override triggers

There are three types of triggers supported in SAP CPQ:

• Select trigger
• Change trigger
• Reset trigger

Triggers are normally defined using SAP CPQ expressions, which are entered manually or by using the Formula Builder. Alternatively, you can write triggers using Iron Python scripts (by selecting the Scripted Trigger toggle). Writing Python scripts in SAP CPQ is covered in another section of this course.

It's possible to use multiple triggers in the same attribute with multiple actions for each trigger (separated by a semicolon). Each trigger can also use conditional expressions to determine whether to run an action tag.

Let's create a change trigger of our own in the next exercise!