Processing Returns Lots

Objective

After completing this lesson, you will be able to process a returns lot

Returns Lot

Flowchart of lot processing with steps: New Lot, Create, Enter Items, Close, Post, Post Process, and Lot Completed. Arrows indicate the sequence and possible cycles between steps.

The general steps in returns lot processing are as follows:

  1. Create the Returns Lot

    The returns lot can be created manually or by a program (bank statement file upload).

  2. Change the Returns Lot

    Items can be inserted or deleted, corrections to items are permitted.

  3. Close the Returns Lot

    Items can no longer be inserted or deleted; however, corrections to items are permitted.

  4. Post the Returns Lot

    The returns lot can only be posted after it has been closed. Post processing is required if the returns could not be posted.

SAP Easy Access Menu: Transaction FP09.

Enter 1 in field Returns Lot.

Choose in the menu bar Returns Lot → Create.

A software interface for editing returns specifications with options for default data, specifications for posting documents, and clearing account and management. The interface shows fields and settings related to document type, company code, currency, tax codes, and processing options.

If the Amount Includes Charges indicator is set, all return amounts belonging to this return lot are evaluated by the system as gross amounts. The net amount is calculated as follows: net amount = returns amount - charge amount. If the indicator is not set, the return amounts are evaluated as net amounts (net amount = return amount).

If the Charge Includes Tax indicator is set, all charges relating to this returns lot (bank charges, charges passed on) are evaluated by the system as gross charges. The net charge is calculated as follows: net charge = Charge amount - tax amount or net charge = charge amount.

If the Enhanced Return Processing indicator is set, you can post returns to payments that contained down payments or postings on an account where these items had been cleared again.

The selection categories available here are the same ones that are available when posting a payment lot. Delivered selection categories relevant for returns processing include document and check number.

You can use event 255 to define your own selection categories.

Within configuration, defaults can be set for document type, clearing reason, company code, screen variant, and selection category that will be used when posting a return lot.

If you do not enter a bank clearing account number in the returns lot item, the system will automatically use the bank clearing account defined in customizing for the given return type (bank return, check return) when the return lot is posted. If you do not know the actual bank clearing account number, but you do know the house bank and account ID, you can enter both and the system will determine the appropriate clearing account.

Process a Returns Lot

ExerciseStart Exercise

Business Example

You have processed a number of direct debit payments via payment run.

Due to insufficient funds in the accounts of some business partners, your house bank cannot carry out certain payment orders and sends back the returns information together with a debit charge.

Note

In this exercise, the value ## should be replaced with your group number.

Task 1: Configure a Returns Reason

Steps

  1. Go to the SAP S/4HANA system.

  2. Configure a returns reason using the following data:

    Header Data

    FieldValue
    Return ReasonG##
    House Bankleave blank
    Return Type1 Bank Returns
    History Days30
    Creditworthiness Number5
    Application FormFI_CA_BANK_RETURN_SAMPLE_SF
    NameBank Returns ##

    Activities Data

    FieldValue
    Company Code1010
    Number of Returns0
    Creditworthiness0
    Tolerance GroupYN02 Company Customer
    Incoming Payment Lock Cont AcctB Payment Lock
    Lock Duration Days7
    Pass Charges Onselect
    Calculate Graduated Chargeselect
    Post Charges Statisticallyselect
    Create Correspondenceselect

    Charges Data 1

    FieldValue
    Amount Limit20
    CurrencyEUR
    Graduated Charge5

    Charges Data 2

    FieldValue
    Amount Limit50
    CurrencyEUR
    Graduated Charge7,5

    Charges Determination

    FieldValue
    CurrencyEUR
    Max Difference20

    1. Call transaction FICAIMG to access the FI-CA implementation guide.

    2. Choose Business Transactions → Returns → Configure Returns Reasons.

    3. In the Returns Reason overview, choose New Entries.

    4. Enter the values from the Header Data table.

    5. Choose Save.

    6. Choose Back.

    7. Select your entry G##, and double-click the Returns Activities sub folder.

    8. In the Returns Activities overview, choose New Entries.

    9. Enter the values from the Activities Data table.

    10. Choose Save.

    11. Choose Back three times.

    12. Select your entry G##, and double-click the Returns Charges sub folder.

    13. In the Returns Charges overview, choose New Entries.

    14. Enter the values from the Charges Data 1 table.

    15. Choose Save.

    16. Choose Back twice.

    17. In the Returns Charges overview, choose New Entries.

    18. Enter the values from the Charges Data 2 table.

    19. Choose Save.

    20. Choose Back twice.

    21. Select your entry G##, and double-click the Automatic Charges sub folder.

    22. In the Automatic Charges Determination overview, choose New Entries.

    23. Enter the values from the Charges Determination table.

    24. Choose Save.

    25. Choose Back four times.

Task 2: Post Bank Returns by Returns Lot

Steps

  1. Start the SAP Fiori Display Account Balance app (transaction FPL9).

    1. Choose the Information tile group.

    2. Choose the Display Account Balance tile.

  2. Display the account of business partner ac240-##b using the following data:

    Initial Data

    FieldValue
    Business Partnerac240-##b
    List TypeALLES All Items
    Line Layout0C1 Clearing Information

    1. On the initial screen, enter the values from the Initial Data table.

    2. Choose Continue to check the basic list.

      You can see the results from exercises 10 and 11.

      The four fully cleared items 6000/0010 are displayed.

      The four clearing items 0600/0010 are displayed and linked.

    3. Note the clearing document number (with three cleared items) from exercise 10.

    4. Choose Back twice.

  3. Start the SAP Fiori Process Returns Lot app (transaction FP09).

    1. Choose the Returns tile group.

    2. Choose the Process Returns Lot tile.

  4. Create a returns lot for bank payments using the following data:

    Initial Data

    FieldValue
    LotRL-##

    Header Data

    FieldValue
    Search TermReturns Lot ##
    Document Datecurrent date
    Posting Datecurrent date
    Value Datecurrent date
    Reconciliation KeyRL-##
    Company Code1010
    CurrencyEUR
    Document TypeYI Returns
    Selection CategoryB Document
    Screen VariantSAP01 Standard
    Amounts Contain Bank Chargesselect
    Calculate Chargesselect

    Returns Data

    FieldValue
    Selection Valuenoted clearing document
    Return ReasonG##

    1. On the initial screen, enter the values from the Initial Data table.

    2. Choose Create.

    3. On the Returns Specifications screen, enter the values from the Header Data table.

    4. Choose New Items.

    5. In the Returns table, enter the values from the Returns Data table as follows:

      1. In the Selection Value field, enter the clearing document number from exercise 10.

      2. Select Enter.

        The error message Enter a Returns Reason is displayed.

      3. In the Returns Reason column, enter G##.

      4. Select Enter.

        The returns amount is automatically calculated and displayed.

        A charge of EUR 7,5 is automatically calculated and displayed.

    6. Increase the returns amount manually by EUR 10.

    7. Select Enter.

      The difference is calculated and displayed in the Bank Charge column.

    8. Choose Save.

    9. Choose Back twice.

    10. Do not leave the initial screen.

  5. Close and post the returns lot, check the status and the details.

    1. On the initial screen, the status is Returns can still be created.

    2. On the initial screen, choose Close.

    3. In the Close dialog box, choose Yes.

      On the initial screen, the status changed to Returns can no longer be changed.

    4. On the initial screen, choose Post.

    5. In the Schedule dialog box, select Start online and choose OK.

      On the initial screen, the status changed to Postings made.

    6. Choose Back.

Task 3: Display the Account Balance and Creditworthiness

Steps

  1. Start the SAP Fiori Display Account Balance app (transaction FPL9).

    1. Choose the Information tile group.

    2. Choose the Display Account Balance tile.

  2. Display the account of business partner ac240-##b.

    Check whether the previously cleared items are open again.

    Check whether there is a payment lock in the contract account.

    Check whether there is a creditworthiness calculated.

    How is the creditworthiness calculated?

    Initial Data

    FieldValue
    Business Partnerac240-##b
    List TypeALLES All Items
    Line Layout0R1 Return Information

    1. On the initial screen, enter the values from the Initial Data table.

    2. Choose Continue to check the basic list.

      The previously cleared items are open and overdue again.

      The return reason G## is displayed.

      The return item 0070/0050 is displayed.

      The return statistical charge item 0070/0020 is displayed.

    3. Choose Contract Account.

    4. Go to the Payments/Taxes tab.

      The payment lock B is displayed.

    5. Choose Back.

    6. Choose Menu → Environment → Account → Creditworthiness.

      Based on the settings of return reason G##, the creditworthiness value is 20.

    7. In the FI-CA Creditworthiness value field, choose F1.

      The creditworthiness is calculated using the following formula:

      creditworthiness = calculated creditworthiness x factor + manual creditworthiness

    8. The percentage factor is defined in the FI-CA implementation guide:

      Business Transactions → Returns → Define Time-Dependent Creditworthiness.

    9. Choose Back three times.

Task 4: Analyze the Returns Volume

Steps

  1. Start the SAP Fiori Analyze Returns app (no transaction).

    1. Choose the Analytics tile group.

    2. Choose the Analyze Returns Incoming Payments tile.

  2. Analyze the returns volume during the last 12 months.

    1. The Posting Date selection field is defaulted to Last 12 month to date.

      The returns volume is displayed per month.

    2. Select the column in the current month.

    3. Select the View Returns link.

      A List of all returns documents in the current month is displayed.

    4. Choose Back twice.

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