Discussing Roles and Responsibilities


After completing this lesson, you will be able to:

  • Explain the roles and responsibilities of each member of the SAP S/4HANA Cloud Public Edition implementation team

Roles and Responsibilities

Project Team Structure

The executive sponsors on the customer and partner/SAP project teams collectively make up the steering committee. They are responsible for overall project coordination, including critical decisions, budget, resources (employees staffed to the project), and decisions that affect the entire organization. The steering committee is also the last level of escalation, for example if a custom development is required to resolve a requirement.

The project managers on the customer and partner/SAP project teams are responsible for setting up the SAP S/4HANA Cloud implementation project in SAP Cloud ALM. Once set up, SAP Cloud ALM makes the tasks and deliverables from the SAP Activate Methodology roadmap actionable, meaning they can be assigned to the responsible project team members so that completion can be tracked. In steering committee meetings, the customer and partner/SAP project managers are responsible for delivering status updates using SAP Cloud ALM to run reports on the overall project completion.

The customer system admin (IT Contact) and partner/SAP lead configuration expert work together to get all necessary systems provisioned and permission granted to the relevant team members to access each system.

The partner/SAP line of business (LoB) configuration experts lead Fit-to-Standard workshops with the corresponding LoB experts from the customer's extended project team. The partner/SAP LoB configuration experts are responsible for documenting important information related to business processes in their LoB area of expertise with the Requirements app in SAP Cloud ALM. In the Realize phase, the documented requirements will be implemented by the partner/SAP LoB configuration experts for the following:

  • Entering configuration values in SAP Central Business Configuration
  • Defining business role customizations
  • Building key user in-app extensions using the SAP Fiori apps in SAP S/4HANA Cloud
  • Defining output management customizations
  • Using the capabilities within SAP S/4HANA Cloud to customize relevant analytical apps
  • Migrating data for relevant objects
  • Setting up SAP Best Practice integrations for business processes that require an integration to function correctly
  • Setting up and running test automates in the Test Automation Tool

Additional technical experts will likely need to be brought into either the customer or partner/SAP project teams to support integration, side-by-side extensibility in SAP Business Technology Platform, and data migration.

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