Differences between SAP Best Practices & Customer-Driven Integrations
There are two different types of integrations that need to be set-up during an implementation of SAP S/4HANA Cloud, Public Edition. Integrations based on SAP Best Practices content located in SAP Signavio Process Navigator and SAP Help Portal, and customer-driven integrations that either use resources from the SAP Business Accelerator Hub, or are entirely custom developments. The primary difference is where the resources are located, and ownership of the integration itself.
It's in everyone's best interest to use integrations based on SAP Best Practices content, if available for the particular scenario, because SAP has already built the integration package, loaded it into the SAP S/4HANA Cloud, Public Edition system through the Communication Arrangements SAP Fiori app on the launchpad, and provided a set-up guide in SAP Signavio Process Navigator with instructions on how to enable the integration. If SAP has created the integration and published it on SAP Signavio Process Navigator, SAP is responsible for maintaining the integration through future release upgrades. Therefore, the implementation project team members save time when setting up the integration, and the customer saves time in the long run because they don't have to worry about maintenance of the integration.
SAP Best Practices Integrations in SAP Signavio Process Navigator
Certain business processes may include a setup guide along with the business process flow and test script, which typically indicates an integration needs to be enabled for the business process to function correctly. Each line of business (LoB) configuration expert is responsible for setting up these integrations, as the integration is part of the overall setup and configuration of the business process that falls within their LoB area of expertise. In addition, if an integration requirement is identified either on the Digital Discovery Assessment or the Fit-to-Standard workshops, the LoB consultant is responsible for searching SAP Signavio Process Navigator for potential integration content. If you identify integration content in SAP Signavio Process Navigator, download the set-up guide and review the prerequisites section to determine if any additional information needs to be gathered, or activities need to occur before you can begin the actual setup of the integration.
SAP Best Practices Integrations in the SAP Help Portal
Not all SAP Best Practices integrations are in SAP Signavio Process Navigator. Many additional integration scenarios can be found in the SAP Help Portal ⇒ Extend and Integrate Your SAP S/4HANA Cloud. Make sure to do a thorough search across Process Navigator and the SAP Help Portal to identify predelivered integration scenario content provided by SAP.