Outlining Recurring Service

Recurring Service can be categorized as follow:

• Time based: In time-based recurring services, service tasks are triggered after a specific time period has elapsed (for example, every six months).
• Performance based: In performance-based recurring services, service tasks are triggered when a specific target value (counter reading) is reached (for example, after every 10,000 km).
• Condition based: In condition-based preventive maintenance and service, maintenance and service tasks are triggered when a condition is outside a specified value range (for example, thread depth below 15 mm, or temperature higher than 85°C).
• Predictive Asset Insights: With SAP Predictive Asset Insights, formerly SAP Predictive Maintenance & Service, you can control machines with a cloud-based SAP solution in real time and predict machine failures based on collected data (Internet of Things application (IoT)). SAP Predictive Asset Insights brings together operational equipment sensor data (OT data) and IT data (business data). It applies analysis methods such as analytics and data mining to create insights that can be used to optimize business in areas such as after-sales service, maintenance, production, and procurement.

The process for recurring services includes the following steps for the planning and execution of recurring inspections and service activities:

• Step 1: The Service Order Template defines the services to be performed, including the relevant spare parts.

• Step 2: The Maintenance Plan is created for the specified technical objects and automatically generates Service Orders in accordance with specific guidelines. In addition to Time-Based and Performance-Based Maintenance Plans, it's possible to create Multiple Counter Plans. Using Multiple Counter Plans, it's possible to plan regular service tasks based on counter readings as well as on time intervals, for example, every two years or every 10,000 operating hours.

• Step 3: Scheduling is responsible for the regular call-up of service orders and the recalculation of planned dates.

• Step 4: The Service Order is automatically generated by scheduling the Maintenance Plan.

• Step 5: The completion marks the Service Orders and the corresponding planned date in the Maintenance Plan as finished. The date of the completion is used in the Maintenance Plan for calculating the next planned date.

• Single cycle plan
• Strategy plan
• Multiple counter plan

A single cycle plan and a strategy plan is either time-based or performance-based.

A multiple counter plan can be time-based and performance-based.