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By completing this SAP Learning Journey, you are now prepared to book your certification exam.

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ID 300920

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<li style="color: black; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 11pt; font-family: Calibri, sans-serif;">This certification verifies that you possess the fundamental knowledge required to explain and execute core implementation project tasks to deploy, adopt and extend SAP S/4HANA Cloud Public Edition as well as core knowledge in Sales. It proves that the candidate has an overall understanding and technical skills to participate as a member of a SAP S/4HANA Cloud Public Edition implementation project team with a focus on Sales in a mentored role.</li>
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Please note: To prepare for this certification, it is necessary to take the Learning Journey <a rel="noopener" target="_blank" href="https://learning.sap.com/learning-journeys/implementing-sap-s-4-hana-cloud-public-edition">Implementing SAP S/4HANA Cloud Public Edition</a> and <a rel="noopener" target="_blank" href="https://learning.sap.com/learning-journey/applying-sap-s-4hana-sales">Applying SAP S/4HANA Sales</a> in addition to the Learning Journeys displayed under "How to Prepare."

SAP Certified Associate - Implementation Consultant - SAP S/4HANA Cloud Public Edition, Sales

Implementing SAP S/4HANA Cloud Public Edition, Sales Complaint Processing

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cleanFiles/S4C61_en-US_learning-sap-com_lsc-prod.zip (MMCP-DROPZONE) - 2024-07-29T08:08:07.000Z

Understanding Complaint Management Roles and Responsibilities

Introducing Complaints Management

What should you do if a customer requires a replacement product, but does not return the goods they originally purchased?

Create a Free-of-Charge Subsequent Delivery.

What should you do if a customer needs a refund but does not return the goods they have purchased?

Create a Free-of Charge Subsequent Delivery.

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