Customizing the Subscription Order

Objectives

After completing this lesson, you will be able to:
  • Explain the BRIM data model
  • Describe the Customizing of Subscription Orders

BRIM Data Model

Diagram illustrating the creation and replication of master data in SAP S/4HANA, detailing the flow between SD, SOM, MM, FI-CA, and Convergent Charging modules via web services.

Several master data objects are replicated between SAP S/4HANA and SAP Convergent Charging (CC).

In addition to that, the following Subscription Order Management (SOM) objects can be replicated to the Contract Accounts Receivable and Payable (FI-CA) of SAP S/4HANA and SAP CC:

  • Business Partner, called subscriber accounts in SAP CC
  • Contract accounts in FI-CA and external accounts in SAP CC
  • The subscription contract created for the Business Partner is replicated uni-directionally from SAP SOM to FI-CA of SAP S/4HANA and to SAP CC. The contract is sent to the common object layer in SAP FI-CA, from where the contract generation is triggered in SAP FI-CA itself as well as in SAP CC. The contract will only be created if it can be stored in both systems. Otherwise, there will be a rollback in both systems.

On the SAP CC site, each provider contract is linked to the corresponding charge plans defined in the cross catalog mapping.

Customizing of Subscription Orders

The image shows two Fiori tiles for Manage Subscription Orders and Manage Subscription Contracts under Subscription Order and Contract Management, visible with the role PFCG SAP_BR_INTERNAL_SALES_REP_SOM. It is intended for Internal Sales Representatives (SOM).

A Fiori Business Role is available: Internal Sales Representative (SOM)

A Fiori Business Role: SAP_BR_INTERNAL_SALES REP_SOM

The internal sales rep can access either role using the SAP Fiori Launchpad or using the Web Client UI with role Internal Sales Rep. (Subscr.).

The image shows a hierarchical menu structure for a service application, highlighting sections like Master Data and Transactions, alongside lists of Transaction Types, Item Categories, and Master Data elements related to Order and Contract.

In this customizing path, SPRO → Service → Transactions → Basic Settings, you set up your subscription order and subscription contract as well as the corresponding item category determination.

The main settings for Subscription Order Management (SOM) can be found under SPRO → Service → Master Data → Settings for Subscription Master Data and SPRO → Service → Transactions → Settings for Subscription Transactions.

A screenshot showing the navigation menu for service settings in a software application, alongside configuration tables for subscription order settings and item categories, with notes on product and document purpose synchronization and specific allowances like discounts and one-offs.

You can maintain the setting in the Implementation Guide (IMG): SPRO → Service → Transactions → Settings for Subscription Transactions. In this customizing path, you match your transaction types for the document purpose, for example, if the subscription order is a standard one. Furthermore, for the item categories, you define subscription specific customizing, for example, to allow discounts on item level.

The image shows a table detailing the configuration for Subscription Orders and Subscription Contracts, including transaction types, descriptions, text procedures, partner determinations, organizational data profiles, date profiles, and action profiles. It also mentions that the relevant tables for these configurations are located in SE16: CRMS4D_SERV_H (Header) and CRMS4D_SERV_I.

This overview shows the general transaction customizing of subscription order and subscription contract.

Browse in the Customizing of Subscription Orders

ExerciseStart Exercise

Log in to track your progress & complete quizzes

Learning

SAP FacebookSAP YoutubeSAP LinkedIn